Yemi

 ‘Yemi Christopher-Soares Kent, United Kingdom - - Project Management professional with extensive experience of supporting the delivery of Business & IT Transformation, Integration and Regulatory programmes within UK financial services. Excellent communication skills and able to build and nurture effective working relationships with stakeholders at all levels. Key skills in PMO Set-up, Governance and Execution of effective PMO functions. SKILLS SUMMARY Project Tools: MS Project, MS Visio, SharePoint, Jira, Confluence, Clarity, Power BI, ServiceNow Applications:MS (Word, Excel, Access, PowerPoint, Outlook), Change Management Tool (CMT) Methodology: PRINCE 2, Waterfall, Agile EMPLOYMENT HISTORY HSBCROLE: Transformation Lead Markets & Securities Services (MSS) COOJuly 2024 - Present Transformation engagement, project and strategic support to ensure Technology delivers its Transformation objectives, efficiency savings and achieves its strategic goals within budget, while ensuring adherence to the change control framework. Key duties: Establish effective governance and oversight across MSS IT led Transformation and optimisation programmes Establish effective prioritisation, resource and demand management processes across the transformation programmes (CTB) and ensure effective cost and efficiency savings (RTB) Ensure efficient reporting, broader engagement and alignment with other Transformation teams • Own the MSS and business engagement on all Transformation activities Drive broader engagement with Technology stakeholders and execution with other delivery partners Ensure effective programme controls, procedures and quality assurance processes • Ensure standards on progress reporting and the tracking of risks / issues / dependencies to stakeholders and the wider Transformation portfolio Review programme performance against defined Transformation outcomes and recommend remedial actions where required Collaborate with programme delivery teams to standardise tasks where appropriate and own the process alongside the central TMO Provide assurance reviews as required to build confidence in the programme delivery • Support the quarterly OKR definition and Business Review processes. London Stock Exchange (LSEG)Oct 2022 – Dec 2023 ServiceNow Digital Transformation Programme ROLE: PMO Lead Governance Defined robust governance process in line with LSEG/Infrastructure & Cloud Governance & Change framework Embedding governance framework within the programme to ensure compliance across programme Helping to drive continuous improvements of processes, tools and best practices Controls Ensure adherence to Group PMO Controls framework via Clarity Reporting Risk, Assumptions, Issues and Dependency (RAID) Management Change Control Management Projects Record Management and Configuration Management Quality Review & Audit: Co-ordination of Internal Audit / Quality review Status Reporting Ensured status reporting with robust control over delivery plans for upward Portfolio reporting. Assisting in establishing and collecting of metrics Executive Reporting Supporting governance meetings through creation of governance packs and scribing. Provided a single source of truth reporting function, with management dashboards to focus decisions and management interventions Planning - Ownership of detailed planning & milestone tracking; MSP creation, maintenance , 8WLA production and reporting Resource and Financial Management Ensured accurate resource forecasting & utilisation against forecasted headcount Cost Plan tracking and management. Monthly reconciliation and reporting of Actuals vs Forecast Managed Oracle and Ariba PO process Managed onboarding and offboarding of resources Managing financial funding request and drawdowns Admin Programme quality assurance reviews and internal/external audit support SharePoint management, ensuring adherence to configuration management and record storing process HSBC (Global Banking & Markets)Oct 2019 – Oct 2022 Daily Evidencing & Escalating Reporting (DEER) Programme (AGILE) ROLE: PMO Lead Governance & Controls Embedding governance framework within the programme to ensure compliance across programme control and HSBC Overseeing and managing the execution of the core functions of the PMO, and ensuring interlock with stakeholders. Actively promoting Agile methodology and challenging behaviours and practices Helping to drive continuous improvements of processes, tools and best practices Resource and Financial Management Ensured accurate resource forecasting & utilisation against forecasted headcount Supported capacity planning and resource management across the programme Managed programme hiring process with 3rd party suppliers and HSBC Internal recruitment team Managed contract renewals, onboarding and offboarding of resources Budget tracking and monthly reconciliation and reporting of Actuals vs Forecast to senior management Managing financial funding request and drawdowns Controls Risk, Assumptions, Issues and Dependency (RAID) Management Change Control Management Projects Record Management and Configuration Management Quality Review & Audit: Co-ordination of Internal Audit / Quality review Reporting Ensured appropriate governance for effective programme and project status reporting. Provided a single source of truth reporting function, with management dashboards to focus decisions and management interventions Line Management Effective coaching and management of PMO team members for the provision of project support services to the delivery teams Planning & Dependency Mgt Ownership of detailed Planning & Milestone tracking; MSP creation, maintenance , 12WLA & 8WLA production and reporting Allied Irish BankDecember 2015 – September 2019 IRB & IFRS9 Programme(AGILE & WATERFALL)ROLE: PMO Manager Set-up and day to day management of the IRB & IFRS9 Programme Management Office (PMO) Overseeing and managing the effective execution of the core functions of the PMO, and ensuring interlock with stakeholders Complex, fast moving environment, using agile and waterfall techniques Governance: Defined robust Governance Framework in line with AIB Change Delivery Defined and implemented key PMO processes and procedures Continuous improvement of processes, tools and techniques, ensuring consistently strong delivery Controls Risk, Assumptions, Issues and Dependency (RAID) Management Change Control Management Projects Record Management and Configuration Management Quality Review & Audit: Co-ordination of Internal Audit / Quality review Planning/Dependency Management Programme Plan Creation and Maintenance (MSP & Excel based) Milestone Tracking; 8/12 Week Look Ahead Production and Reporting Reflecting inter-project dependencies accurately across project plans and highlighting potential impacts early to allow timely management Active Dependency management with internal/external teams Reporting Producing packs for various weekly/monthly governance forums Progress Reporting: MI, Status report collation and distribution Resource and Budgetary Control Budget tracking and monthly reporting against forecast using Clarity Preparing and submitting monthly forecast submission showing actuals, variance and accruals (Clarity) Support Programme Director with preparation of financial funding request Resource Forecast/Tracking Other Duties: Executive Level Secretariat & Meeting Scribe Deliverables Management Line Management of PMO Staff On-boarding and Off-boarding of resources HSBC Global PRA Stress Testing Programme April 2015 – December 2015ROLE: PMO Lead Supporting the Programme Director and stakeholders across the Wholesale Market Risk & Credit Risk Functions Execution Status reporting, Dashboards and MI Governance management Project delivery processes Stakeholder engagement Risk and Issues Management Plan tracking and deliverables management (Clarity and JIRA) Change Control Management Audit Readiness Executive level Secretariat / Scribe Project Closure and Post Implementation Activities Financial Tracking including Purchase Order processing EMPLOYER: Lloyds Banking Group (Various Transformations Projects) From July 2011 – March 2015 April 2014 – March 2015 ROLE: PMO Lead AMU Portfolio (Client Initiated Finance Transformation Projects) Set-up and overall management of the AMU Portfolio Programme Office Programme Office Overseeing and managing the effective execution of the core functions of the PO, supporting the Programme Manager and ensuring interlock with client (TSB) Governance: Defined key governance processes and procedures Supporting the delivery team to manage Projects & Small Changes effectively, ensuring adherence to standard processes and tool Defined robust Governance Framework in line with Client Initiated Change guidelines and ensure adherence Continuous improvement of processes, tools and techniques, ensuring consistently strong delivery Planning Ownership of detailed Planning & Milestone tracking; MSP creation and maintenance Reporting Preparing monthly PMO pack detailing finance, resource and project activity for the month Progress Reporting: MI, Status report collation and distribution Compliance Objective oversight, scrutiny and challenge of project compliance performance, ensuring adherence with agreed Group standards Driving compliance to Change Management Tool (CMT) policy and standard CMT Champion: Project Set Up in CMT, Stage Gate Approvals, Compliance monitoring, Stakeholder Management Controls Change Control Management RAID Management Quality Review & Audit: Co-ordination of Internal Audit / Quality review Projects Record Management and Configuration Management Administration: Structure Chart Management SharePoint Administration NDA List co-ordination Meeting Management Deliverables Management March 2012 – March 2014 PPI Programme ROLE: PMO Lead Provision of PMO services and consultancy for portfolio on all aspects of Project Lifecycle to include ; Risk and Issues Mgt, Planning, Reporting, Meeting Management, Financial Mgt, Change Management and Resourcing. Leading weekly reporting review forums and managing reporting into various Governance forums and central teams. Also creation weekly and of ad-hoc executive reporting Performing executive assistant role representing Head of Programme Delivery (HOPD) at various executive board meetings Working with the Head of Programme Delivery (HOPD) and stakeholders to initiate and mobilise IT projects efficiently Leading monthly detailed financial reviews of portfolio and reports outputs to Business Sponsors Leading weekly Programme Change Board, Programme Reporting and Governance reviews, Programme Risks & Issues workshops and New Business Reviews July 2011 – March 2012 LTSB /HBOS Integration Programme ( following Merger)ROLE: PMO Part of a team who worked relentless under pressure and successfully delivered one of the biggest and most complex integrations ever undertaken in the history of the financial industry. I was responsible for supporting and co-ordinating the Fraud Integration Programme’s implementation phase activities that transferred 30.6m Halifax and Bank of Scotland customer accounts with balances of £127bn onto Lloyds Banking Group systems.. RAID Management Reporting and MI - Collation and production of the weekly, monthly and a hoc dashboard report as and when necessary Ensured project adherence to the LBG governance and Project Gateways for funding and project progression through the lifecycle Planning approach support and milestone tracking Change Control analysis, facilitation and management Collating various project management and steering committee meeting packs and providing secretariat duties Stakeholder and third party management Managed and supported the maintenance of the project filing system and files, establish and operate a document control system. SharePoint administration and maintenance Co-ordinating implementation and live weekend activities Supporting Command and Control activities over live trials and migration weekends Programme Closure Activities Support PERIOD: January 2010 - July 2010EMPLOYER: Barclays PLC (Sanctions Transformation Programme) ROLE: PMO Lead Ensured the effective execution of the core functions of a Project Office supporting the Programme Manager and delivery of the Group/Clusters’ highest value-at-stake strategic business change initiatives. Responsible for the delivery of core aspects of PMO’s work, including; Programme Planning & Control, Configuration Management and Change Control, Quality Management, Financial management, Risks and Issues Management Set up, support and provide detailed guidance on the use of project management and other software tools used by the Project Creation and maintenance of detailed project plans, providing detailed review and challenge Administer the tracking of and reporting of progress and performance of one or more projects including those performed by third parties under contract Manage and support the maintenance of the project filing system and files, establish and operate a document control system. Continually review and challenge the currency and completeness of programme documentation and actively seek complete and up-to-date documentation from workstream leaders and others. Responsible for the production of management information as required for project management, project assurance teams and quality review meetings Responsible for the maintenance and administration of the project change control system; ensure change control requests submitted are correctly and fully completed; provide first-level review and challenge of requests submitted Responsible for administration and maintenance of the project risk and issue management system, producing detailed and summarised reports as required; review outstanding actions and chase for progress updates Responsible for providing secretariat support to Project Management, Executive Steering Committees and others, as required Develop, maintain, and agree detailed project office resource plans with the PMO Programme/Project manager as appropriate Programme Financial and Budgetary Control PERIOD: July 08 – October 09EMPLOYER: F&C Investments (BAU Transformation Projects) ROLE: PMO Manager Overseeing and managing the effective execution of the core functions of a set of Portfolios and the associated projects and programmes, under the Programme Management Office. Providing advice and guidance on Programme and Project Management processes, resourcing, assurance, governance, procedures, tools and standards, to Programme and Project Management and their teams Accountable for the establishment and effective execution of Project / Programme Management processes, procedures and tools on the Project or Programme, spanning multiple projects/programmes across technical portfolio. Management of the Project Office Staffs Owned and managed significant Project/Programme Management processes, governance, standards and tools on behalf of the Senior Programme Manager, including: Demand & Workflow Management – ensure the appropriate tracking, control and routing/allocation of change demand (lead and secondary supplier) into BB T&TO Change Delivery Programmes Project/Programme Plan - ensure the project plans are performed to the correct level, agreeing corrective action with Project Managers and making recommendations to the Portfolio / Programme / Project Manager Progress Monitoring and Reporting – providing management information and reporting, review and challenge of project/programme status and financials against plan and highlight issues to the Portfolio Manager(s), recommending corrective action Performance Measurement - ensured that key Project/Programme performance measures and metrics are established and monitored (Time and budget) as a balanced SCORECARD for delivery of change RAID management - ensured project risks, assumptions, issues and dependencies are logged, analysed and addressed in a standard way. Escalating as and when appropriate Change Control – ensured an effective and standard Change Control system is in operation, all change requests are logged and evaluated, and requests are reviewed and prioritised by the appropriate Project/Programme Management Lessons Learnt – ensured an effective and standard Lessons Learn repository is in operation, all lessons are logged and evaluated by the appropriate Project/Programme Management Sourcing and Third Party relationships – managing the relationships with third party suppliers as required Provide appropriate Audit and Quality Assurance functions against technical portfolios Ensured key project documentation is maintained and updated in a standard and consistent way (use of document management tools) Ensure the provision of set-up, support and detailed guidance on the use of project management and other software tools used by the Project/Programme, PERIOD: January 08 – June 08 EMPLOYER: Lloyds TSB Bank ROLE: PMO Lead (Advanced Basel II Implementation) Process Improvement consultant responsible for the set-up and overall management of the Basel IT Programme Office. Defined key governance processes and procedures to include; Implementation and publication of new processes and procedures Provided on-demand guidance and consulting to the programme team Documented project management procedures based on industry-approved best practices, and in-house lessons learned. Selected and created standard document forms, templates, and guidelines for use on the Basel programme Ensure that all Project Acceptance Criteria Documents are signed off, registered in the Document Register and stored in the Project Document Library. Own and develop a resource management process. Managed the resource plan and highlight forthcoming resource requirements identified. Developed the programme plans and assist in developing individual stream plans Facilitating and management of Programme Sarbanes Oxley (SOX) and Audit Compliance Change Control Management and Analysis PERIOD: Dec 06 – December 07 EMPLOYER: SATYAM Computer Services LTD (SAP Implementation)ROLE: PMO Lead Set up a strategic Programme Management Office for a multimillion pound global SAP implementation programme across a FMCG organisation. Main duties included: Governance Management Project Planning & Milestone tracking Project Reporting and MI Management Budgetary Control & Resource Management Controls: RAID Mgt, Change Mgt, Quality Control PERIOD: April 06 – Dec 06EMPLOYER: Lloyds Banking Group ROLE: PMO PERIOD: Jan 05 – April EMPLOYER: MapInfo (Software House) ROLE: Project Manager PERIOD: May 04- Dec 04 EMPLOYER: Royal Bank of Scotland (RBS) ROLE: PMO PROFESSIONAL TRAINING Agile Training PRINCE2 Practitioner BCS ISEB Certification in Programme and Project Support Office (PPSO) Over 15 years’ experience as a PMO Specialist EDUCATION 2010 – 2011 University of Kent – Masters of Business Administration (MBA) 1998 – 2001 London Guildhall University – BA (Hons) Business Administration PERSONAL INTERESTS DIY - Interior Designing I enjoy hosting friends and family REFERENCES AVAILABLE ON REQUEST