Ydette Lyn A. Cena
519 Seaman St, Bancaan Naic,
Cavite
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OBJECTIVE
To prove my hardworking and passionate characteristics towards my job. Willing
to serve with dedication to the assigned task. Possesses work ethics and is very
flexible and versatile to my working environment and as customer service
expertise to drive revenue growth.
SKILLS &
A B I LI T I E S
Communication skills
EXPERIENCE
- | Customer Service Representative | Teleperformance
Problem- solving, empathy, and product knowledge, patience, positive attitude,
time management, organization
Manage retail account and Healthcare account- | Retail Customer Support | Reliasourcing Inc.
Managed a high-volume seasonal retail account
C O M M U N IC A T IO N
Strong communication skills, including effective verbal and written
communication, and empathy.
E DU C A T I O N
August- | BS of science in Hospitality Management | Cavite State
University – Main Campus
Don Severino Delas Alas Campus, Indang Cavite
June 2016- April 2018 | King’s Way Christian Academe Inc. | Indang Naic,
Cavite
Junior and Senior High School – General Academic Strand
