Yassine Gouyibourk
E-mail :
Address :
-Yenişehir Pendik/İstanbu
Phone :
-
Summary
A committed and hardworking individual with two years of experience processing transactions and assisting customers
plus marketing skills. Dedicated to resolving issues, content creating, and engaging with potential customers. Creative
problem-solver versed in customer service.
Work experience
Shopify
Feb 2018 — Mar 2019
Shopify Partner
Increased customer satisfaction by resolving customer issues.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Drove operational improvements which resulted in savings and improved profit margins.
Terre De Glace Restaurant
Feb 2019 — Aug 2019
Customer Service Cashier
Monitored self-checkout systems and provided assistance or intervention where required.
Maintained current knowledge of store promotions and highlighted sales to customers.
Resolved customer complaints and maintained clean and tidy checkout area.
Education
Business Administration
Sep 2019 — Present
Okan university-istanbul
Skills
Trained in analytics tools.
Proficient using Ecommerce platforms.
Social media content creator.
Customer Service.
Languages
Arabic- Native languge.
French- Medium level.
English- Professional level.
Yassine Gouyibourk
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