Yashira Cabrera

Yashira Cabrera

$35/hr
Executive Assistant | Operations Leader
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Wesley Chapel, Florida, United States
Experience:
8 years
YASHIRA CABRERA www.theaccelero.com Gallup Strengths: ACHIEVER | STRATEGIC | DELIBERATIVE | SIGNIFICANCE | FOCUS Executive Summary: Passionate professional with experience in a wide range of settings in industry, academic, and nonprofit settings. I am a results and process-driven achiever with a strong desire to create impact in organizations through creating effective engagement strategies for internal teams and external partners. My skills in customer service, project management, sales, and operations have allowed me to understand the importance of relationships and become an advocate of creating memorable experiences for internal and external customers that lead to organizational success. SKILLS ●​ Client Engagement & Business Strategies ●​ Excellent Communicator ●​ Relationship Management ●​ Time Management ●​ Languages: Spanish, English, French ●​ ●​ ●​ ●​ Superior Customer Service Sales Funnel Operations Management Problem solving & Decision Making ●​ Event Planning ●​ Executive Presentations ●​ Social Media Marketing ●​ Microsoft Office, Quickbooks, ●​ Salesforce, GSuite EXPERIENCE JULY 2024 - PRESENT FOUNDER & CEO, THE ACCELERŌ Through thoughtful insights and real-world solutions, we empower leaders to adapt faster, solve problems smarter, and scale with confidence—because progress shouldn’t wait. ●​ ●​ ●​ ●​ Business Management & Operations System Automations & Optimization Program Management Member Engagement & Retention Strategies DECEMBER 13, 2021 – MARCH 15, 2024 SENIOR MANAGER OF MEMBERSHIP, AACSB INTERNATIONAL Responsible for managing the operations of Global Membership and Global Membership Team by providing leadership for and coordination of educational and business recruitment, engagement, and retention activities to achieve AACSB's strategic goals. ●​ ●​ ●​ Lead the oversight of AACSB membership categories, member benefits, and coordination with other departments to ensure the value proposition for each stakeholder is clearly stated and understood throughout the organization. Recommend and implement changes to improve effectiveness and efficiencies and to enhance the member experience. Develop and manage the membership annual budget and oversee membership reporting. Manage the annual dues invoicing and collection process with all relevant stakeholders. Lead and oversee strategic objectives relating to volunteer relations and member engagement. ●​ Collaborate with Marketing & Communications to develop global membership campaigns for recruitment, retention, engagement, onboarding, and print and web materials. Oversee membership areas of website. JUNE 1, 2021 – NOVEMBER 24, 2021 DIRECTOR OF OPERATIONS & STRATEGY, PROTIS GLOBAL Oversee and manage all operational functions of executive search and professional services recruiting firm including human resources, information technology, sales operations, finance & accounting, and facilities to ensure adherence to company best practices. Establish Standard Operating Policies, Procedures, to ensure organizational effectiveness and efficiency. APRIL 2019 – MAY 2021 ASSISTANT DIRECTOR OF MEMBER ENGAGEMENT, UNIVERSITY OF SOUTH FLORIDA – TAMPA DEPT: NATIONAL ACADEMY OF INVENTORS Serve as leader of all member activities related to recruitment, onboarding, engagement, and retention. Responsible for promoting, developing, coordinating, and evaluating programs and services provided by the National Academy of Inventors® in support of membership which is comprised of 250+ affiliated member organizations and 1600+ nationally recognized individual inventor members. By creating and executing a member-centric, organizationally cohesive engagement strategy, I successfully achieved 87% active membership YOY and create the highest level of engagement in the organization. This was done by establishing relationships with our member representatives, conducting data analysis, researching and cultivating new members, and creating awareness of benefits available through the Academy. SEPTEMBER 2018 – SEPTEMBER 2018 APSI CVENT TRAINING CONSULTANT – THE COLLEGE BOARD Participated as part of the Cvent Cohort 3 Training team for the Advanced Placement Summer Institute at. College Board headquarters in New York City. As part of the training I shared best practices for optimizing Cvent capabilities and assisted trainees in building out their events using the Cvent event management tool Including: ●​ Event configuration ●​ Registration types ●​ Sessions ●​ Fees ●​ Event website and registration pages ●​ Event emails and communications ●​ Invitee Management ●​ Certificates, Reporting, ●​ Merchant Accounts FEBRUARY 2017 – APRIL 2019 ADVANCED PLACEMENT SUMMER INSTITUTE COORDINATOR, UNIVERSITY OF SOUTH FLORIDA, TAMPA To coordinate all aspects of the international professional development program including establishing operating procedures, establishing and strengthening relationships with school district partners, and increasing program attendance and revenue by over 12% in 2018 with over 800 participants, 50 instructors and support staff. At the end of my tenure program attendance grew by over 33% to over 1,000 attendees which led to the training being expanded to 3 weeks. 2 MARCH 2016 – FEBRUARY 2017 - MARCH 2017 – MAY 2021 OPERATIONS ADMINISTRATOR & CONSULTANT, PROTIS GLOBAL To deliver best in class executive support to internal and external clients, manage special projects with a level of excellence, and consistently deliver items by using skills and attitude necessary for superior performance, directly reporting and serving the Director of Operations and CEO. ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Supervise and coordinate overall administrative activities for the firm Supervise the maintenance and alteration of office areas and equipment, as well as layout, arrangements, and housekeeping of office facilities. Negotiate the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with company purchasing policies and budgetary restrictions. Responsible for the facilities day-to-day operations (such as distributing building access keys, and back up to security access cards) Correctly invoice all sales transactions using Quickbooks Manage Accounts Receivables to a 30 day cycle Ensure “real time” updates of firm software platforms: PCR, PTW, Forecast Sheet Create daily status report using InsightSquared, Ring Central, Billing and Cash-In numbers for all meetings Prepare for all meetings Monthly calendar and recognition of birthdays and anniversaries Manage Petty Cash, courier, incentive purchasing and postage proceeds and expenditures Ensure filing systems are maintained and current both digital and hard copy Ensure office policies and procedures are being adhered to Ensure all new hire work-space area is set up and functional Maintain company internal database Work with IT, Internet, and telephone service providers as needed for troubleshooting and repair Proactively create solutions for potential problems with IT Ensure all team members are provided and trained with computers, network, and email access Maintain hardware distribution Maintain security password records EDUCATION ADDITIONAL COURSES ●​ Foundations of Supervision Certificate (in progress) – University of South Florida - Transitioning from Technical Professional to Manager, Leading Productive Meetings, Improving Your Conflict Competence, Managing Multiple Generations, Communications Foundations, Performance Management ●​ Business Foundations (in progress) – Wharton School of Business via Coursera AUGUST 2014 BACHELOR OF ARTS POLITICAL SCIENCE, UNIVERSITY OF SOUTH FLORIDA Additional courses in Business Administration take: Introduction to Business, Introduction to Marketing, Accounting 1 & 2, Business Communications, International Political Economy, Human Resources Management MAY 2007 DIPLOMA, THOMAS JEFFERSON HIGH SCHOOL – MAGNET PROGRAM In high school I participated the Magnet program for Travel & Resort Operations. I earned the Outstanding Senior Award in the International Studies for Tourism & Resort Operations. 3
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