Yara Tarik
An accountable, reliable & evidence based customer service and telemarketer with 5 years work experience.
WORK EXPERIENCE--
Client Success Associate
Go For Close
02/2022 - 03/2023,
Achievements/Tasks
Giza, Egypt
SKILLS
Organizational skills
Created the workspaces that Inside Sales Associates work on.
Integrating the workspace with the investors' CRM to receive leads.
Fix all the technical issues regarding the workspace.
Helping in preparing the reports and budgeting for the investors.
Acting as the investors internal advocate to ensure their requests are completed.
Corporate
communication
Inside Sales Associate
Go For Close
Critical problem solving
techniques
10/2021 - 02/2022,
Strong communication
with transparency
Achievements/Tasks
Called, emailed, and texted potential clients to generate leads.
Explained company products and services with enthusiasm to build excitement, drive
engagement, and increase sales.
Handled customers objections professionally and gained their trust.
Effective listening
Excellent presentation
skills
Agility
People management
Enthusiasm for lifelong
learning
Time attention
Self- Resilience
Telemarketing Agent
Proper Business Solutions
11/2019 - 10/2021,
Cairo, Egypt
Achievements/Tasks
I was able to be resilient to the negative attitude as reflection for cold-calling and I manage to
be self motivated and act with every call as it's as we say a lead.
I studied our process very well; therefore I was able to rebuttal to customers,negotiate & handle
their objections by selling our competitive advantage as a company rather than other buyers,
retailers, etc.
I was able to follow the proper & required quality standards which reflects a professional image
for the company and sustain customer satisfaction.
Technical Agent
Vodafone UK
06/2018 - 01/2019,
6th October, Egypt
Achievements/Tasks
LANGUAGES
Arabic
Native or Bilingual Proficiency
English
I use best approaches for problem solving, specially technical issues.
I'm able to take the lead of the calls by asking different type of questions to direct it where i
want.
I'm able to multi-task using complex system while I'm building rapport with the customer to get
use of each minute during the call for business benefit.
Full Professional Proficiency
I'm able to end my calls reaching customer satisfaction, meeting quality standards within the
required time frame for the call.
COURSES
I'm able to provide excellent after-service as I used to follow up on him to assure that issue is
being completely fixed.
Business Development
with Nadeem Barakat
Selling Principles Skills
with Salah Khalil
Project Management
Mastery Program with
Basel Mostafa
I'm customer-centered & that's what pushes my numbers up as result for mindset without
struggling to be reached.
EDUCATION
Business Administrations
Faculty of Commerce
2018 - 2022,
Giza, Egypt
