Yankyaa Terongo Daniel

YANKYAA TERONGO DANIEL Address: Owners Occupier Estate, Makurdi, Benue State Email:-Mobile No:- PERSONAL DETAILS Date of birth: September 3, 1996 Sex: Male Languages: English Nationality: Nigerian SUMMARY: I am a highly motivated individual with a strong academic background and a proven track record of professional development. I have a bachelor's degree in economics and a few professional certificates. Daniel possesses diverse skills and expertise, including proficiency in web technologies and databases, strong communication and interpersonal skills, excellent time management, and intelligent decision-making ability. I am currently seeking a challenging and rewarding career opportunity with a reputable organization that will allow him to apply and further develop his skills while contributing to the organization's growth and success. I am experienced in, troubleshooting systems, network problems, and generating leads. I am a target-driven individual with a strong desire to learn and work both independently and as part of a team. EDUCATION ALX Virtual Assistant Certificate (2024) British Computer Society Higher Education Qualification (HEQ) Certificate In IT (2024) Professional Scrum Master I (PSM I) Certification (2023) Coursera Data Analyst Certifications (2023) Federal University Dutsin-ma Katsina State- (B.Sc. Economics) 1 Baptist High School, Makurdi - (Senior Secondary School Certificate) Tiny Tots Primary School, Makurdi - (First Primary School Leaving Certificate) PROFESSIONAL EXPERIENCE IT Support Assistant, Intercontinental College of Technology, Cbt Center, Makurdi Benue State, (2022 – Present) • Provided first-line technical support to end-users, troubleshooted hardware, software, and network issues, and resolved them in a timely manner. • Installed, configured, and maintained computer systems, printers, scanners, and other IT equipment. • Assisted with software and hardware upgrades, ensuring all systems were up-to-date and functioning optimally. • Documented technical issues, resolutions, and procedures to maintain an accurate knowledge base and improve the efficiency of future support requests. • Provided excellent customer service and communication to end-users, answered technical queries, and provided training on IT-related issues as required. VOLUNTEER MENROI RURAL PRIORITY FOUNDATION (2022- Present) • • As a volunteer at the Menroi Rural Priority Foundation, I assisted in organizing and implementing community development projects to enhance local infrastructure and services Engaged directly with the rural community, and provided support through educational programs, health initiatives, and essential services to improve overall well-being. Freelance Data Analyst/Scrum master (Remote) (2023– Present) • Collecting, organizing, and interpreting complex data sets from various sources using Agile principles and methodologies. 2 • Using statistical analysis, data visualization, and other analytical tools to identify trends, patterns, and insights in data and presenting them to stakeholders clearly and understandably. • Helping cross-functional teams define, plan, and prioritize tasks for each sprint iteration based on data-driven insights. • Facilitating communication and collaboration between team members and stakeholders, ensuring that everyone is aligned and working towards the same goals. . Office Assistant National Industrial Court of Nigeria, Abakaliki Division Ebonyi State (Nysc) -) • Assisted in troubleshooting system and network problems, identifying and resolving issues to ensure smooth operations. • Installed and configured computer hardware, operating systems, and applications, ensuring all equipment was in proper working order. • Collaborated with cross-functional teams to develop and implement IT policies and procedures, ensuring the security and integrity of the commission's information systems. • Conducted training sessions for staff members on the proper use and maintenance of IT equipment, resulting in increased staff competency and reduced downtime. SKILLS • Strong Computer skills including knowledge of Web Technologies and Databases • Strong communication/interpersonal skills • Excellent time management • Intelligent decision-making with a willingness to learn • Ability to work independently or as part of a team HOBBIES • Engaging in Data Analyst projects in my spare time to improve my skills and stay uptodate with industry trends and best practices. 3 • Participating in online communities and attending conferences to network with other professionals and expand my knowledge base. • Reading literature on economics and business to broaden my understanding of market trends and consumer behavior. • Engaging in physical activities like playing football to maintain a healthy and active lifestyle, which supports my productivity and focus at work. REFERENCES Available upon request 4