Yanick Tusse

Yanick Tusse

$10/hr
Marketing, project coordination, and customer success specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Pretoria, Gauteng, South Africa
Experience:
10 years
YANICK TUSSE Cape Town, Pretoria, South Africa SUMMARY Experienced Project Manager with 8 years of success leading projects across IT, marketing, and construction. Skilled in delivering complex, highimpact projects on time, within scope, and under budget. Adept at coordinating global teams, managing client relationships, and implementing efficient project delivery frameworks (Agile, Waterfall). Bilingual with a global mindset and a collaborative leadership style. EXPERIENCE Project Manager Freelance / Contract Roles • Managed full-cycle delivery of marketing, IT, and infrastructure projects across multiple regions. • Coordinated diverse teams and vendors to ensure timely completion ofdeliverables. • Oversaw budgeting, scheduling, and quality control on construction-related projects. • Acted as liaison between stakeholders, ensuring transparency and satisfaction. Project Manager PESM • Led diverse IT and marketing projects from initiation through closure in multiple international markets. • Directed cross-functional teams (marketing, tech, operations) to execute digital campaigns, CRM integrations, and infrastructure upgrades. • Managed project scopes, schedules, risk assessments, and stakeholder reporting. • Delivered a digital transformation project for a construction firm. Customer Success & Product Support Specialist Startup oi • Oversaw onboarding and support for B2B software platforms in both French and English markets. • Bridged communication between product, engineering, and client teams to foster continuous improvement. • Achieved improvement in client satisfaction through proactive engagement andtimely issue resolution. Project Coordinator Construction & Marketing Firms • Assisted senior project managers with planning, documentation, and field • coordination for construction and marketing campaigns. • Facilitated communication among field teams, suppliers, and clients ensuring projects stayed on track. • Managed procurement planning and developed comprehensive project documentation. Sales Consultant Aldo • Supported senior project managers in planning, scheduling, and documentation. • Coordinated communication between departments and vendors. EDUCATION Bachelor's Degree in Business Administration University of Pretoria • 2025 - present SKILLS Project Management, End-to-End project lifecycle, Agile, Waterfall &Hybrid methodologies, Cross-functional team coordination, risk & change management, Stakeholder management, customer success, product support Financial Acumen, Budgeting, resource allocation, cost control Technical Tools, Jira, Asana, Trello, MS Project, Monday.com, Slack Languages French Native English Fluent
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