Yana

PROFESSIONAL PROFILE Passionate and motivated professional who offers a blend of communication, organizational and technical skills. Energetic with strong time management skills who thrives in a fast-paced, dynamic environment. After my job as a Content Reviewer, I developed an interest in high attention to small details and experience in dealing with conflict resolutions. Driven to consistently deliver exceptional work. Seeking a position as a content review associate or analyst to continue my professional development. Key skills Social network knowledge Teamwork Negotiation Self-sufficient and confident People-oriented Strategic Planning Passionate about work mission Effective problem solver Analytical thinker Professional Experience 02.2018 – 02.2020 Appen – Content Review Associate (English and German) Barcelona, Spain - Reporting to: Team Lead • Processing and reviewing accounts that have been flagged for review due to having uploaded potentially sensitive content to ensure there are no violations of policies • Responding to notification of potentially sensitive information in an appropriate manner by validating the inquiry and performing further investigation. • Understanding and performing content reviews under supervision for International and Domestic cases following client processes and procedures at all times. • Ensuring all social media content complies with all published policies, procedures and any legal and regulatory requirements that the company is obliged to adhere to. • Escalating issues to Operations Manager or client Point of Contact as appropriate 09.2015 – 01.2018 Private Language Teacher (English, German and Russian) Minsk, Belarus • Prepare and deliver private lessons across students aged 5-18 years olds • Develop strategies to ensure successful academic outcomes and actively look for ways to link academic programme with students’ social lives through meaningful activities in the classroom • Ensure students receive constructive and positive feedback and reports on all completed work and modules • Assist in preparing students for school and certificates exams 09.2013 – 07.2015 Minsk State School (Nr 42) – Language Teacher (English and German) Minsk, Belarus - Reporting to: Principal • Prepare and deliver dynamic and communicative lessons across students aged 5-18 years olds for a minimum of 20 hours • Follow the Teacher’s Manual and prepare engaging lessons for the students following International Standards • Develop strategies to ensure successful academic outcomes and actively look for ways to link academic programme with students’ social lives through meaningful activities in the classroom. • Ensure students receive constructive and positive feedback and reports on all completed work and modules. • Assist in the placement testing and classroom allocations of all students. • Undertake essential administrative tasks such as keeping up to date records of work, classroom registers, lessons plans etc. as directed by the School Principal • As needed, to actively participate in excursions and activity sessions both on and off site as required by the Activity Manager. Education 2016 Bachelor degree, Philology and Linguistics – MSLU Minsk State Linguistics University PC Skills Outlook Microsoft Word Gmail Google Drive Google Docs Google Sheets