I am a dedicated Customer Service Executive with over four years of experience helping customers across different industries. I also provide freelance services, designing and developing functional websites for clients on Fiverr. I have a Google IAB Digital Marketing Certificate, which has paved the way for me to take over the Digital Marketing Industry. I thrive on solving problems, handling inquiries and ensuring that customers have a positive experience. I am comfortable using CRM software, managing data, and juggling multiple tasks, even in fast-paced environments. What sets me apart is my patient, empathetic approach, which helps me build strong relationships with customers and contribute to their satisfaction and loyalty. I am always looking for ways to improve and make sure I deliver the best service possible. I am also fluent in English and proficient in the Microsoft Office Suite.