Ya Ting

Page 1 of 5 OU YA TING Nationality : Singaporean Date of Birth : 4th Jun 1997 Contact :- Email :- Gender : Female MY EXPERIENCES - COMPETENCIES HALCON PRIMO LOGISTICS PTE LTD ● HR Executive (Generalist) o Recruitment: ▪ Manage Job Advertisements posting on Jobstreet ▪ Shortlisting of non-executive positions and conduct interviews with Line Managers ▪ Manage Work Pass applications (E.g Renewal, Cancellations) ▪ Conduct and facilitate Onboarding & Orientation sessions ▪ Handle portion on Employee Data administration (E.g Org Chart) o Training & Development ▪ Identify Training Needs and source for training providers for employees to attend. ▪ Coordinate Training details with different individuals on schedule ▪ Ensure competencies of staff is in compliance with Quality Management System ▪ Training grant applications o Employee Engagement and Communications ▪ Part of Company Newsletter Committee - design portion of illustrations in the newsletter ▪ Support Corporate Town Halls ▪ Formulate Surveys with team when necessary (E.g Employee Engagement and satisfaction, Employee’s opinions on Covid-19 etc) ▪ Recreational club - Assigned as Social Representative to plan Corporate Events o Performance Management ▪ Conduct Counselling/ Investigations / Disciplinary sessions to staff with performance / violation on Company’s’ policies o Others: ▪ Providing similar HR support services to subsidiary in Malaysia ● Recruitment ● Labour Law Compliance ● Conducting counselling / disciplinary sessions ● Portion of payroll processing, checking of Overtime ▪ ISO 9001:2015 Auditor / Auditee ▪ ISO 45001:2018 Auditee ▪ Workplace Safety & Health Committee ▪ Certified Occupational First Aider Page 1 of 5 Ou Ya Ting’s Resume JURONG PORT PTE LTD ● Security, Pass Office Executive o Timely manage and process Long Term Pass (LTP) processing based on Standard Procedures and requirements o Understood and ensure good use of system functions that was within the inhouse built system while processing LTP o Ability to multitask due to fast familiarisation within the processes where processing of LTP can be done while answering to customer phone enquiries. o Handle customer enquiries swiftly where understanding of difficulty / issue was priority and being able to respond with a clear and precise explanation or clarification o Participated in an Optimisation project for Pass Office and gave constructive feedbacks / suggestions to ensure smooth execution of the projects. Prior to project going live, carefully went through the proposal to analyse if the changes would have any effect that would jeopardise customer experience or be of additional workload that would slow down the existing process even further. o Spearheaded department process improvement initiatives where usage of Microsoft applications was increased and also minimised unnecessary printing of papers that would have gone to waste. ● HR Trainee Executive/ HR Executive o Manage new Claims system and outsource vendor who processes the claims o Provide prompt service to internal customers on Claims related queries o Manage employee benefits’ insurances with a broker on renewal o Timely processing of employee’s hospitalisation claims with insurance o Assist in the HR Information System (HRIS) migration – Prosoft o Organise and led HR benefit related events like Bursary Award, Long Service Award and company Ambassador Award o Handle and process Work Injury claims submission o Ordering of employee gifts, hampers/wreath when required ● L&D Intern o Re-designed Onboarding Process with the HRM team where we brainstormed, work together and meet the timeline to roll-out the new process o Assist in arranging candidates for interview. o Managed training administration diligently for their registrations, scheduling. o Liaised with training providers on course schedules o Co-led the new implementation of the Learning Management System (LMS) where I got to work with IT department on the system functional specifications o Assist in HR events like Townhall held quarterly, Bursary Award and Long Service Award etc. NANYANG POLYTECHNIC ● Human Capital Management, Specialist Diploma Student o While working in Jurong Port, got to work on a HR Metrics and Process Reengineering project and present findings and proposal. o Juggled between work and studies o Gained better ability in time management and multi-tasking Page 2 of 5 Ou Ya Ting’s Resume REPUBLIC POLYTECHNIC ● ● ● Human Capital Interest Group (HCIG), Member o Built on my mentoring skills through a mentorship programme by giving advices and support for mentees who were facing difficulties in school. o Expanded social relationship with other members by attending events of HCIG which I also gained interpersonal skills. Volleyball Interest Group, Member o Represented School Team for POL-ITE Games o Maintained effective performance under pressure during the competitions o Gained interpersonal skills through listening and conversing with my teammates. o Established good team-working skills through experiences of Bonding Camps and Competitions. Diploma Student o Awarded REPUBLIC Award for exhibiting good character by demonstrating one or more of the values.(Respect, Excellence, Passion, Unity, Belief, Leadership, Integrity and Compassion) o Gained presentation skills through daily presentations in class o Gained problem solving skills as we grasp concepts through Problem-Based Learning o Ability to work efficiently in groups as we work in groups daily in class. YUHUA SECONDARY SCHOOL ● Volleyball CCA o Led team and emerged Top 6 for West Zone Inter-School Volleyball ‘C’ Division Championships. o Overcame the pressure during the competitions and stayed positive to bring up team’s fighting spirit. o Empowered low-confident teammates and brought out the best of them. o Gained better time-management skills by being able to manage time academically while trainings were 4 days a week. o Handled conflicts between teammates by understanding different perspectives and being open to the views of others. o Through tough trainings and pressurising competitions, perseverance and determination was present. ● School Committee o Gained basic events management skills through organising, planning and executing plans. o Coordinated with other in-charges of event to be able to execute plans effectively. o Strengthened my communication skills to ensure instructions were conveyed clearly. Page 3 of 5 Ou Ya Ting’s Resume ● Class Committee o Determined to put my optimal effort to raise as much funds as I can together with classmates for SPCA. o Initiated ideas that contributed positively when raising funds for SPCA. o Led a group and brainstormed how class noticeboard can be decorated. o Listened and respected opinions and utilised those views to have achieved Class with best noticeboard decorations. ● SEAGAMES o Conducted a course for volunteers to familiarise with the Volleyball Information System (VIS). o Coordinated groups of volunteers with different roles to ensure proper functions of the VIS. o Oversee and supervised the execution of volunteers during the actual SEAGAMES. o Resolved unexpected problems calmly and well adhering to standards and procedures. ● RamenPlay Restaurant o Adapted and learnt simple Japanese greetings to greet customers. o Received customer’s appraisal for providing fast and efficient customer service. o Gained interpersonal skills when interacting and providing customer service. WORK EXPERIENCE TIMELINE Halcon Primo Logistics Pte Ltd HR Executive Apr 2019 – Current o Reporting directly to Chief HR to handle full spectrum of HR functions not limited to recruitment, training, welfare and safety and quality management issues in Singapore as well as supporting Malaysia subsidiary. Jurong Port Pte Ltd ● ● Security, Pass Office Executive Jun 2018 – Mar 2019 o Handle day-to-day processing of Long Term Passes ● HR Trainee Executive Apr 2017 – May 2018 o Manage all administration of employee benefits (Includes Claims, Insurance, HR recognition programmes) o Handle Work Injury Compensation Claims ● L&D Intern o Manage, coordinate trainings o Re-design Onboarding Process o Implement New Learning Management System Apr 2015 – Jun 2015 SEAGAMES ● ● Supervisor for VIS Team for Volleyball Games Conducted E-scoresheet Technical Course Dec 2013 – Mar 2014 Breadtalk Group Ltd, RamenPlay ● Mar 2016 – Sept 2016 Part-time Service Crew Page 4 of 5 Ou Ya Ting’s Resume LEADERSHIP, VOLUNTEERING & CO-CURRICULAR EXPERIENCES 2010 – Present Volleyball ● ● ● ● ● ● Represented School Team for POL-ITE Games School Team Vice-Captain School Team Captain Represented School for Competitions o VAS Open Volleyball Championship o West Zone Inter-School B and C Division Volunteered at Tharman Shamugaratnam Cup-Veteran Volleyball Championship Led Volleyball CIP project (2014) (2012 – 2013) (2010 – 2011) (2010 – 2013) (2012) - – 2013 (2012) (2011 – 2013) School Committee ● Organising Committee for School Carnival Event ● Organising Committee for Graduation Night 2010 – 2013 (2013) (2013) (2010, 2011 & 2013) Class Committee ● Sports Captain ● Raised funds for SPCA ● Monitor EDUCATION TIMELINE Singapore University of Social Sciences (SUSS) ● Currently pursuing Bachelor of Human Resources Management with Minor in Digital Media Apr 2017 – Apr 2018 Nanyang Polytechnic (NYP) ● Attained Skillsfuture Earn & Learn Programme (ELP) : Specialist Diploma in Human Capital Management Apr 2014 – Mar 2017 Republic Polytechnic (RP) ● Attained Full-time Diploma graduate in Human Resource Management with Psychology Jan 2010 – Dec 2013 Yu Hua Secondary School (YHSS) ● Jan 2020 – Current Attained GCE ‘O’ Level AWARDS & ACHIEVEMENTS REPUBLIC Award ● 2015 Code of Honour Recognition Good Progress Award 2013 Edusave Awards for Achievement, Good Leadership and Services (EAGLES) Award 2011 West Zone Inter-School Volleyball ‘C’ Division Championships 2011 ● Emerged Top 6 for West Zone Junior Achievement – Economics for Success 2012 ● Certification of Achievement Certificate of Achievement 2008 ● 3rd position in class for academic year Page 5 of 5