Xyra Garcia

Xyra Garcia Lingayen, Pangasinan, Philippines ƒ - #-ï linkedin.com/in/xysbllg Education New Era University June 2017 – August 2021 Quezon City, NCR Bachelor of Science in Information Technology Key Qualifications • • • Strong written and verbal communication from client-facing roles Experienced in remote tasks, including video production and editing Quick to learn CRM, scheduling, and collaboration tools • • Proven multitasker with success in deadline-driven environments Detail-oriented and organized, focused on quality and satisfaction Experience Iyuno October 2022 – December 2024 Subtitle Editor Makati City, NCR • Meticulously edited English subtitle templates, forced narratives, PLDLs, and metadata in accordance with client guidelines, ensuring high linguistic accuracy and natural readability. • Collaborated with native linguists to refine translations and maintain cultural and contextual integrity, contributing to consistently high-quality deliverables. • Performed English-to-English transcriptions for various media content, ensuring verbatim accuracy and proper formatting aligned with global standards. Fiverr Screencast/ASMR Content Creator • Produced digital screencast tutorials and ASMR videos, achieving consistent viewer engagement. • Responded promptly to client inquiries, ensuring satisfaction and fostering return work. • Managed full production lifecycle: scripting, editing, publishing, and feedback integration. New Era University OJT Intern (Admin Support) • Assisted in handling student queries and office communications during practicum. • Supported technical troubleshooting and improved file organization for staff. • Maintained professionalism in all interactions, ensuring excellent front-line support. July 2020 – Present Remote April 2021 – August 2021 Remote Technical Skills Languages: Python, Java, C, HTML/CSS, JavaScript, SQL Tools: Microsoft Office, Google Workspace, Camtasia, OBS Studio, Canva, Audacity Skills: Customer Service, Communication, Email/Chat Support, Troubleshooting, Time Management Certifications ON.STREAM Webinar: Getting Started with Angular - Gained a solid foundation in Angular, learning how to build dynamic, scalable web applications and implement core features like data binding, components, and directives. Animation and Game Expo: 3D Modelling and Realistic Art - Developed skills in 3D modeling and creating realistic art assets for animations and games, learning how to use industry-standard software and techniques for visual storytelling. Udemy: Basics of Scrum, Agile, and Project Delivery - Acquired a clear understanding of Scrum and Agile methodologies, enabling effective project management through iterative development, team collaboration, and adaptive planning. Udemy: PMP Exam Prep - Project Management Certification (PMBOK 5) - Prepared thoroughly for the PMP certification exam, mastering key project management principles, processes, and practices from the PMBOK 5th edition, enhancing my project management skills. Alison: Customer Service Skills - Improved my customer service abilities, learning how to handle difficult situations, communicate effectively, and enhance customer satisfaction through problem-solving and empathy. Disney: Content Security Training - Mastered best practices for content security, including strategies to safeguard digital content and prevent unauthorized distribution, ensuring compliance with industry standards. EF SET: English Certificate 79/100 (C2 Proficient) - Demonstrated advanced proficiency in English communication, reading comprehension, and listening skills. Capable of articulating complex ideas fluently in both written and spoken formats.