Xeleena Jordan G. Acosta

XELEENA JORDAN G. ACOSTA B6 L1 Carmona St., Vista Verde Executive Village Barangay San Isidro, Cainta, Rizal 1900 - / -- OBJECTIVES To have a job where I can learn responsibility and discipline; To appreciate hard work and value the resulting fruits of my labor. To gain experience and productivity in the workplace and in Life, in general. EDUCATION College -) Bachelor of Science, Information Technology University of Santo Tomas, Manila High school (2008 - 2012) St. Vincent School, Quezon City (Graduation April 2012) Elementary (2002 - 2008) St. Mary’s College, Quezon City (Graduation April 2008) WORK EXPERIENCE Internship (September - December 2017) Bureau of Immigration, Network Administration Unit, Management Information Systems Division Received and made calls, secretarial work experience Provided exemplary networking service applying what I have learned in school Events Production (September 2018) Communicated with managers, talents and suppliers for scheduling and purposes necessary for the success of the alumni homecoming event Received good remarks from clients, production head, and managers I have dealt with Customer Service Representative (March 2019 – February 2021) WNS Global Services, Production Customer Service Representative over the phone Trained in GDS, Sabre and Amadeus (Global Distribution Access) Received good remarks to land me a Grade A rating from the manager Voice Support for the first 8 months, Chat Support for the remainder of my tenure Extracurricular Activities Asia Youth International Model United Nations (November 2018) Delegate representing Lebanon in the United Nations World Tourism Council Skills Has understanding of basic networking and of networking devices Proficient in Microsoft Word, Microsoft PowerPoint and Microsoft Excel Fluent in both English and Filipino Basic conversational French, Spanish, Japanese (with certificates) Can work under pressure Knows how to manage time