Olusegun Banjo
Executive Business Assistant
Lagos, Nigeria| -|-www.linkedin.com/in/xegun-banjo-b464a4229
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Enthusiastic and results-oriented business assistant with years of experience offering a diverse skill set in customer relations, project management,
business generation etc. Adept at identifying great opportunities, streamlining tasks, fostering strong client relationships, and propelling organisational
success
AREAS OF EXPERTISE
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Improved sales through better customer retention
Friendly customer relationship fostering upscaling and more businesses
Versatile team player with proficient skill set
Lead generation and business innovation
Reliable project lieutenant
PROFESSIONAL EXPERIENCE/KEY ACHIEVEMENTS
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Virtual Assistant| DIGITAL WITCH ACADEMY
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May- June 2024
Streamlined Communication and Collaboration: Increased team communication efficiency by 20% through implementing Microsoft Teams
and established communication protocols. Facilitated seamless communication between team members and clients, organising and
participating in virtual meetings
Enhanced Social Media Presence: Grew social media following by 10% through engaging content creation and targeted audience outreach.
Managed scheduling and posting content on various platforms, while actively monitoring engagement and interacting with followers
Improved Client Service and Project Management: Boosted email response time by 20% through creating and implementing a new email
management system. Managed schedules and travel arrangements for assigned staff/team, while also preparing presentations and
documents. Led data analysis efforts that identified a new market solution
Masterminded seamless collaboration through virtual meetings, clear communication protocols (Hubspot, Zendesk) and everyone's new
favourite tool, Microsoft Teams. Clients and colleagues stayed in the loop and teamwork made the dream work!
Executive Sales Representative| SOL-MADDIB COMMUNICATIONS LTD
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Client Acquisition and Site Management Specialist: Leveraged innovative marketing strategies and targeted outreach to expand the client
base by solid 50%. Provided exceptional service and fostered strong client relationships, ensuring continued patronage and satisfaction
Successfully Exceeded Acquisition Goals: Secured prime real estate for telecom base station installations, exceeding acquisition targets by
20%. Ensured strict adherence to network provider stipulations while maintaining positive and collaborative client relations
Enhanced Operational Efficiency: Streamlined internal reporting processes to improve communication and decision-making. Provided formal
and literary assistance to site owners in rural communities, facilitating successful site acquisitions
Sales and Acquisitions| SAQVENTIALS TELECOMS LTD
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November 2014- May 2024
May 2010- Nov 2014
Sites Acquisitions, Customer Management Specialist: Executed daring innovative customer relationship strategies and cold calling to expand
the client base by solid 12%. Provided formal and informal executive services to several of the clients and this in turn boosted general sales
and turnover
EDUCATION
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Digital Witch Academy | Dip. (IT Support)
University of Lagos | B.A. (Philosophy) 2nd Class Hons
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ADDITIONAL IT SKILLS
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Apollo/ Asana/ Zendesk/ Acuity/ Google Suite/ Microsoft Office/ Loom/ Hubspot/ Trello
