Hi, I'm Lindonne. I have been in the BPO industry for over 7 years now. Throughout my experience I have learned a lot, gained knowledge and skill with customer service issues over the phone, through chat and email. I have also experienced to be a technical support for a telecommunications account and handled basic, minor and major troubleshooting.
I love providing the clients a remarkable experience and let them feel that we really do care for them.
I'm highly motivated, self-driven and very professional advance customer service specialist.
I have received numerous recognition/awards throughout my career. I am part of the training and development team where we train new hires to be efficient and ensure that all key metrics are met. I am certain to deliver excellence and achieve goals set on the table.
I am very much familiar with Social Media Marketing, Shopify, Web research and other VA work.
I'm very excited and looking forward to work with you!
Thank you.