Wyn Jhon N. Lovido

WYN JHON N. LOVIDO CSR/VIRTUAL ASSISTANT - - Purok 5, Brgy. Northern Paligue Padada Davao Del Sur EDUCATION PROFILE TERTIARY LEVEL To get an opportunity where I can make the best of my potential and contribute to the organization and building customer relationships Southeastern College of Padada Inc. and driving revenue growth. Seeking a position where I can launch - my career and build a valuable skill set. Proven track record in SECONDARY LEVEL my skills to enhance satisfaction and contribute to team success. exceeding targets and delivering tailored solutions. Eager to apply Padada National High School- PRIMARY LEVEL Mariano Sarona Elem. School WORK EXPERIENCE ESL TEACHER/NATIVE CAMP COMPANY JUNE- WORK FROM HOME BASIS - Curriculum Development: Design and deliver engaging lesson plans and instructional tailored for online learning CORE STRENGTH Students Engagement: Foster an interactive online community, encouraging participation and providing support to enhance student learning. Effective Communication Project Management VXI GLOBAL/CSR-AT&T BILLING AND SALES EXPERT AUG 2022-FEB 2023 ROBINSON’S CYBERGATE LEVEL 2 J.P LAUREL AVENUE, POBLACION DISTRICT, DAVAO CITY Problem-Solving Skills Customer Assistance: Responding to customer inquiries regarding products, Adaptability services, and account details. Sales Support: Upselling and cross-selling AT&T services and products that Critical Thinking Team Collaboration Emotional Intelligence meet customer needs. IQOR GLOBAL/ CSR- WALMART RETAIL EXPERT NOV 2023-MAY 2024 SM LANANG PREMIER, J.P LAUREL AVE, DAVAO CITY, 8000 DAVAO DEL SUR Conflict Resolution Payment Processing: Handle payment inquiries and resolve billing Positive attitude/ Work Ethic discrepancies Sales Reporting: Track sales metrics and report performance to Honest and Obedient INTERNSHIP HISTORY ON-THE-JOB TRAINING INTERN Felipe-Innocencia Deluao National High School management VIRTUAL ASSISTANT- APPOINTMENT SETTER/ LEAD GEN JAN 2024-AUG 2024 WORK FROM HOME BASIS Schedule Appointments: Coordinate and manage calendars for client meetings Outreach Campaigns: Conduct email and phone outreach to generate interest.