Wonyenghi Tari George

Over the past 3+ years, I have built solid expertise in customer service, appointment setting, and sales support across diverse industries including real estate, health insurance, and cleaning services. My roles have allowed me to work remotely with clients in the US, managing high-volume outbound calls, nurturing leads, and ensuring smooth service delivery.

At BrightMLS (Real Estate), I specialized in cold calling, lead generation, and appointment setting. I sourced and qualified prospects, presented key service details, and booked consultations, helping agents connect with ready-to-buy or sell clients.

At Evercare Health Insurance, I guided clients through plan selection, explained coverage options in simple terms, and provided assistance with claims. I also scheduled consultations for clients with licensed agents, ensuring a smooth transition from inquiry to enrollment. This experience strengthened my ability to combine product knowledge with empathy to support clients in making informed decisions.

At FreshStart Cleaning Solutions, I managed customer inquiries, scheduled services, and followed up on client satisfaction. My efforts led to 35% repeat client bookings and a strong call-to-appointment conversion rate of 40**%**, reflecting my ability to combine professionalism with customer care.

My skills includes but not limited to

• Appointment Setting: Skilled in high volume cold calling, qualifying prospects, and booking meetings that turn into sales.
• Customer Relationship Management (CRM): Proficient in using CRM tools like HubSpot, Freshdesk and sales force to log interactions, track leads, and manage follow-ups.
• Communication & Active Listening: Ability to build trust, uncover customer needs, and deliver solutions that drive satisfaction.
• Problem-Solving & Conflict Resolution: Skilled in handling objections, resolving issues, and ensuring smooth customer experiences.
• Target Achievement: Consistently met and exceeded performance goals in call volume, lead quality, and client retention.
• Adaptability: Experienced in working across time zones, managing different industries, and adjusting quickly to new systems.