Winner Isioma

winner isioma Executive Assistant Lagos, Nigeria- Remote |-| winnerisioma.my.canva.site profile An Executive Assistant and certified chartered manager with 5+years of experience in operations management and C-level executive support. Proven record in project coordination, calendar management, scheduling, streamlining workflow and increasing efficiency. Skills Calendar & Schedule Management | Email Management | Appointment Setting | CRM Tools | HR support | Weekly Reporting | Project Coordination | Admin Support | Communication | Workflow Design | Budget tracking | Meeting Coordination | Data Entry & Updating. work Experience operationS manager| MK ENTERPRISE - event & restaurant March 2021 - April 2025 Supported the CEO across 4 branches, coordinated team performance of 30+ staff to meet service standard and oversaw client onboarding. Supported virtual recruitment by scheduling interviews, communicating with candidates, and managing onboarding documents. Oversaw daily restaurant operations while co- managing event planning, project and coordinated logistics, vendor relations and inventory flow. Managed budgets,cut unnecessary costs by 20% ensured profitability across restaurant and event department. executive assistant | EZI-MET Nov 2020- Feb 2021 Provided comprehensive support by Assisted in scheduling Zoom and Team meetings, Aided meetings by taking notes and tracking KPIs. Prepared briefing materials like PowerPoint presentations, drafted weekly executive report to stay on track. Coordinated internal communications between departments, helped in streamlining workflow and ensured key meetings and milestones are on track which improved on-time completion from 60% to 89%. junior operation manager | SOUTHGATES HOTEL June 2019 - Sept 2020 Resolved guest complaints by coordinating timely solutions, and ensuring follow-up; also responding to inquiries and setting up discovery calls. Oversaw day-to-day hotel operations and conducted performance reviews to implement better service strategies. Reviewed financial reports to measure performance against budget, this delivered a 12% cost reduction using a budget tracking system i built. Certifications Certified Chartered Manager [CMgr], Afe Babalola University.