Winky Taghoy

WINKY TAGHOY VIRTUAL ASSISTANT/ QBO CERTIFIED PROADVISOR PERSONAL PROFILE CONTACT ME AT Sanciangko St., Pahina Central Cebu City, Philippines -live:winkytaghoy @winky-taghoy SKILLS SUMMARY Accounting & Bookkeeping Email & Schedule Management Data Entry, Internet Research, & Lead Generation Graphic Design Content Marketing Social Media Management Facebook Ads Dedicated professional with 6 years of holistic experience in international finance and accounting. Extremely motivated to constantly develop my skills and grow professionally. WORK EXPERIENCE Graphic Designer / Bookkeeper / Virtual Assistant Freelance | Jun 2019 - present Senior Accounting Analyst - NA & EMEA Dover Business Services | Jun 2017 - Nov 2018 Ensure timely recording, processing & payments of invoices Analyze and understand invoice matching errors, develop corrective action plans to remediate, eliminate, and reduce those errors Prepare timely reporting of vendor recon statements Communicate & coordinate with internal team for issue resolutions and exception handling Respond timely to email inquiries on status and disputes Interact with suppliers in a courteous and responsible manner, including determining appropriate occasions to reach out to Operating Company Procurement personnel for guidance in managing supplier relationships Communicate with internal and external stakeholders Master Data Management Analyst - EMEA Dover Business Services | Nov 2018 - May 2019 Create/document desktop procedures of the UK shared service master data management processes Knowledge transfer of the training acquired from UK Shared Service to Cebu Shared Service Perform data maintenance on both customer and supplier master data records following the organization data governance policies. Communicating to customer AP/supplier AR dept for bank details verification as part of due process in MDM Audit and ensure validity of supporting documentations Maintain tracking of all the requested creation/changes Respond to requester issues and provide the first level of issue resolution SYSTEMS & APPS SAP ERP ORACLE ERP Quickbooks Online Lexmark Perceptive Content SAP Business One Finder Axi-Finance MAPICS Zoom Slack Financial Analyst - NA Lexmark Research & Development Corp | Jun 2015 - Jun 2017 Verify claims against agreements Establish reasonable assurance as to the correctness of the claims against agreement, reports from BI, BO, Salesforce, and CDM Resolve system detected errors Ensure timely payment of the obligations based on SLA or any urgency request to exceed customer expectations Coordinate with internal teams and global stakeholders Communicate and negotiate with offshore counterparts, sales team, country finance and geo pricing team on concerns relating to the customer’s program or agreement Engage customer relationship management Communicate with customers via phone or email Provide back up and support to teammates TeamViewer Junior Accounting Analyst - NA Skype Accenture Inc | Apr 2013 - May 2015 Canva Adobe Photoshop Trello Toggl LastPass G Suite AWARDS RECEIVED Most Outstanding Employee for Q3 2018, Dover Business Services Create payment invoices/debits Verify and process invoices for payment Run the daily Procure To Pay reporting Perform vendor statement reconciliation Communicate thru email/phone with vendors for invoice status update and issue resolution Create and document desktop procedures for every new processes or updates Resolve client escalations Attend client & transition calls Train new team members for the process flow New Analyst Rookie Award, Accenture (2014) Magna Cum Laude, Mater Dei College (2013) Leadership Excellence, MDC College (2013) EDUCATIONAL HISTORY Quickbooks Online Certified ProAdvisor Intuit Quickbooks | July 2020 Virtual Assistant Trainee Virtualasting University | June 2020 Mastering Quickbooks Online UDEMY Academy | May 2020 Bachelor of Science in Accountancy Mater Dei College | Jun 2009 - Mar 2013 Latin Honor: Magna Cum Laude Senator, Supreme Student Government