Wingle Mae Tuba

Wingle Mae N. Tuba  Brgy. Apokon Tagum City, Davao del Norte Philippines Phone:- Email:-CAREER OBJECTIVE To obtain a responsible and challenging position with a progressive organization where my work experience and abilities will have valuable application and utilization. EDUCATIONAL ATTAINMENT Bachelor of Science in Hotel & Restaurant Managemment ACES Tagum College Mankilam, Tagum City Davao Del Norte College Level PROFESSIONAL EXPERIENCES GENERAL VA (Sept 2020 – June 2021) Responsibilities: ➢ Doing Daily Sales Tracker on spreadsheets ➢ Posting Social Media content ➢ Edit photo using Canva App ➢ Create blogpost SPECIAL AND PERSONAL SKILLS ➢ Solid foundation in Microsoft Applications (Word &Excel). ➢ Excellent in written and interpersonal communications. ➢ Tough ability to work mutually and autonomously in multiple demanding tasks with time under AMAZON VA ( Positive & Negative Reviews) (Oct 2018 – Aug 2020) Responsibilities: ➢ Scraping positive reviews on Amazon account ➢ Sending emails to customers who posted reviews ➢ Using google spreadsheets for customers data and other remarks ➢ Doing weekly report using Microsoft Excel & Google Spreadsheets pressure. ➢ Can easily adapt to corporate culture that values excellence, quality and productivity. ➢ Strategic in planning ➢ Singing & Dancing ➢ Organized in planning a task PRODUCT LISTER / ORDER FULFILLMENT/ ADDING TRACKING NUMBERS/ CUSTOMER SERVICE (May 2018 – Mar 2019) Responsibilities: ➢ List profitable products from eBay to Amazon ➢ Edit photos using Canva tool ➢ Analyze which product is profitable to list ➢ Fulfilled orders ➢ Adding tracking numbers ➢ Answering queries and customer’s concern on Amazon ➢ Update tracking numbers ➢ Understand customer needs and recommend appropriate solutions. ➢ Offers the best the best customer service. EXECUTIVE ASSISTANT (VA) (Feb 2017- Feb 2018) PERSONAL INFORMATION Date of Birth Place of Birth Age Civil Status Religion Citizenship Skype : March 9, 1989 : Tagum City : 32 years old : Single : Roman Catholic : Filipino : winglemae1989 Responsibilities: ➢ Executive Assistant ➢ Managing googleadwords ➢ Doing month over month report (Bingads&Google Adwords) ➢ Doing research ➢ Booking flights ➢ Sending out billings & receipts to clients (Bingads & Google Adwords) ➢ Doing negative search term report TECHNICAL SUPPORT REPRESENTATIVE (CALL CENTER AGENT) Teleperformance Philippines, Davao City (July 1, 2016 –August 2016) Responsibilities: ➢ Handle customer requests for activations and other concerns ➢ Sending signals to activate modem for internet connection ➢ Maintain up-to-date knowledge about products and services ➢ Respond to customer queries about Services, activations, equipment, promotions, etc. ➢ Enhance customer retention and satisfaction by providing outstanding and prompt customer services. ➢ Understand customer needs and recommend appropriate solutions. ➢ Develops innovative ways and services to customers. ➢ Offers the best the best customer service. TELEMARKETER/ CALL AGENT Aldemita Financials Consulting BuhanginDvao City, Philippines (January 2008- February 2009) Responsibilities: ➢ Doing Outbound Calls ➢ Respond to customer queries about Credit Cards, Bank Loans etc. ➢ Enhance customer retention and satisfaction by providing outstanding and prompt customer services. ➢ Develops innovative ways to offer credit cards from different Banks and services to customers. REFERENCES Ms. Piper Ramboanga Founder/Owner (KOM Academy) - Skype: guillan.ramos Resume of Wingle Mae N. Tuba Ms. Melissa Ancla Virtual Assistant Email:-Skype: honeygirl_assilem