Winfred Muthuri

Winfred Makena Muthuri Mobile Phone: - Email:- Profile Summary A self-motivated human resources professional with comprehensive human resources experience in HR Operational initiatives, with a key focus on Talent Acquisition, Talent Development ,Performance management and Grievance handling. I have great expertise in driving key Talent management and retention strategies including Talent identification, Talent review, bridging the competency gap through creation of individual development plans to support the business and achieve ambitious growth plans. I hold strong interpersonal and communication skills with the ability to discharge multiple responsibilities efficiently in the achievement of the company-wide human resources goals. Professional Skills     Excellent time Management skills Effective Communication skills Working Knowledge on Employment laws  Talent Management  Talent Acquisition  Problem solver Great relationship builder. Milestones        Provided support to line managers in streamlining all job descriptions according to the business needs and job framework. Provided support to all aspects of HR processes to ensure the successful implementation of HR policies and initiatives. Facilitate and drive the Performance and talent development cycle for Advisory. Recruitment of key positions in the respective business units including participation in executive search recruitment. Supported the line managers to roll out learning programs for their team that they can be fully equipped for good performance. Supported the business managers in developing departmental processes, procedures and workflows around probation management, Performance management to ensure effectiveness within the business. Serves as a focal point for all employee related issues across the region. Work History 1. Human Resources Administrator East Africa: CEVA Logistics (August 2021-Present) Talent Acquisitions  Provide a consultative advice to our hiring leads helping them to drive their hiring processes, closely monitoring hiring      activities, driving results and ensuring that there is consistency in how we hire. Developing talent pools for future recruitments, to reduce the lead-time involved in filling a vacancy. Tracking metrics and pulling reports to allow the management to create and make data driven strategies to support decision-making. Facilitate induction of new employees to ensure a smooth take on once they- join. Ensure new employees have technical assistance to properly set up their hardware and software. Craft and send emails with information about the company and position including work schedules . Performance Management  Plan and organize a wide range of employee training and development activities in response to the company’s plan.  Provides strategic advice, counsel and consultative solutions to executives on people management aspects of their business to include driving organizational development, team effectiveness, and employee engagement solutions.  Identify evolving needs of the organization, keep abreast with HR best practices and recommend changes in HR operations, processes and procedures, HR systems, HR reporting mechanisms to support improvements in HR services.  Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.  Provide performance management expertise and assistance to sustain the highest quality workforce  Coordinate resolution of employee grievances and disciplinary cases for appropriate action to resolve problems.  Setting up, monitoring and tracking employee probationary periods.  Assisted in conducting job evaluations exercise and streamlined all job descriptions according to the strategic plan. 1 HR Advisory.  Partnering with business units and line Managers to prioritize talent development solutions and establish metrics to evaluate the effectiveness.  Coach and support line managers in leading and managing their people including through HR systems, leadership development, workforce planning/analytics, policies and talent processes.  Develop and assist in implementation of the HR policies to ensure operational excellence at the workplace.  Provided advisory services to the line managers and other stakeholders on HR Policies and people matters.  Policy manual development, implementation and staff occasional training on the policies and procedures.  Prepare and interpret workforce data and statistics using the HRIS and make recommendations on workforce requirements based on HR analytics. HR Operations  Updating the database to show the following information- end of contracts, terminations, promotions, salary changes, performance based annual increments.  Maintaining records on contract expiry dates and flagging contracts that are due to expire 1 month prior to the end of contract.  Drafted employee contracts in consultation with the hiring managers.  Conduct exit interview on the last working day of the month and ensure that a proper handover has been done to the relevant employees.  Prepare a quarterly exit interview feedback report to management.  Managing Leave balances in coordination with the line managers to ensure employees utilize their leaves for a healthy work life balance. Employee Relations  Provide advice to managers and employees regarding the prevention and resolution of grievances.  Handling grievance procedures and dispute resolutions.  Draft all disciplinary documentation,(warning letters, show cause) 2. Assistant Human Resources: MAS Intimates Kenya (Jan 2021-July 2021)          Assisted in the recruitment and selection of the talent in line with the organizations policies and requirement Assist in training of new staff to ensure consistency. Prepared a variety of regular and special reports. Draft Hr. Related documents such as warning letters, show cause, promotions, terminations and contracts Organizes and maintains training files pertaining to training contracts, registrations, invoicing and relevant training documents Manage short term staff contracts by tracking the start and end dates and sending reminders to line managers when contracts near expiry. Plan, monitor and execute the onboarding process to ensure a great welcome experience for all new hires. Managed all staff exit processes and handling over of companies’ property Facilitates and presents training programs, as well as scheduling training sessions ensuring facility set-up, audiovisual set-up and employee notification. 3. Human Resources Management Trainee: Absa Bank Plc Kenya (Jan 2020 – September 2020)  Provide assistance to all hiring managers and human resource personnel.  Interviews, processing of all letters, analyzing operations and providing research for all staff effectiveness; I ensured compliance with all established practices.  Develop and maintain efficient relationships with all hiring managers within required timeframe and assist to obtain all necessary approvals for candidate recruitment.  Assist various business units and establish appropriate human capital requirements and assist in all talent acquisition process  Maintain knowledge on all industry trends to ensure compliance to all recruitment guidelines and assist recruitment team to design all performance standards.  Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations).  Assist with day-to-day operations of the HR functions and duties.  Providing clerical and administrative support to Human Resources executives. 2 Education Business Management (Human Resource Major) - Moi University 2014 - 2019 Second class – upper division Kenya Certificate of Secondary Education - Kaaga girls’ high school – B+ (plus) Referees Peter Ndwiga HR Advisor Absa Bank Kenya PLC M:- E:- Samuel Kinyua Human Resource Manager Ceva Logistics M:- E- Mercy Mugo HRIS Manager CEVA Logistics M:- E:- 3