Winchelle Ann Talion

Winchelle Ann Mercado Talion 89 Malasique San Vicente, Paombong, Bulacan Contact no:- Email Address:- AREAS OF EXPERTISE PERSONAL SUMMARY Good Communication Skills both English and Filipino Office Management A highly competent, motivated and enthusiastic with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Customer Service Cashier Administrative Support Minute taking Report writing Presentations Team Player Work Experience Toll Teller (North Luzon Expressway) Tollways Management Corporation August 24, 2015 – April 30, 2016 Responsibilities: PROFESSIONAL  Civil Service Professional  Toll collectors are responsible for collecting tolls, making change, providing entry tickets and answering questions that motorists may have. Cash Handling. PERSONAL SKILLS Online Home Based Researcher July 14, 2014- - August 21, 2015 Time management Responsibilities: Proactive and assertive  Flexible & approachable Tolerant, calm, and professional during demanding situations Capable and flexible in coping with changing environment and schedule.  Research for the data needed by the client through the internet. Weekly submission of the data. Secretary (Employee by Job Order) College of Home Economics Bulacan State University Guinhawa, City of Malolos, Bulacan January 9, 2013 to October 9, 2014 Date of Birth: October 26, 1991 Working as part of a team and supporting the College Dean. Responsible for the day-to-day tasks and administrative duties of the office including covering the reception area Place of Birth: Malolos, Bulacan Responsibilities: Personal Details Height: 5 ft. Weight: 155 lbs. Religion: Christian Nationality: Filipino Civil Status: Single     Meeting and greeting clients and visitors to the office. Typing documents and distributing memos. Handling incoming / outgoing calls, correspondence and filing. Faxing, printing, photocopying, filing and scanning        Organizing business travel, itineraries, and accommodation for managers. Monitoring inventory, office stock and ordering supplies as necessary. Updating & maintain the holiday, absence and training records of staff. Creating and modifying documents using Microsoft Office. Setting up and coordinating meetings and conferences. Involvement in social media implementation. Updating, processing and filing of all documents Cashier (Employee by Job Order) Cashier’s Office Bulacan State University Guinhawa, City of Malolos, Bulacan October 24, 2012 to December 31, 2012 November 15, 2011 to December 15, 2011 Responsibilities:   Collecting for fees etc. Making reports of the collection at the end of the day. Customer Service Representative Teleperformance Makati City June 2011 to August 2011 Responsibilities:   Answering calls for inquiries and request for the customers. Bringing in solution and report for those issues of the customers. Customer Service Representative SPI Global Sampaloc, Manila September 2010 to December 2010 Responsibilities:  Taking and placing in orders for 1800 flowers.com KEY SKILLS AND COMPETENCIES       Strong organizational, administrative and analytical skills. Excellent spelling, proofreading and computer skills. Ability to maintain confidentiality. Excellent working knowledge of all Microsoft Office packages. Ability to produce consistently accurate work even whilst under pressure. Ability to multi task and manage conflicting demands.     Team Player, can work with minimum supervision Adaptable, Sociable and very friendly Listener and communicator who effectively conveys information verbally and in writing. Organized and attentive to details Academic Qualifications Tertiary: Bachelor of Arts in Mass Communication Major in Broadcasting Bulacan State University Guinhawa, City of Malolos, Bulacan- Secondary: Bulacan State University Laboratory High School Guinhawa, City of Malolos, Bulacan- Primary: Paombong Central School San Roque, Paombong, Bulacan- Character References Ms. Nenita B. Chico Budget Officer Bulacan State University- Mrs. Angelina D. CInco Assistant Dean, College of Home Economics Bulacan State University- Mr. William C. Alcantara Dean, College of Home Economics Bulacan State University-