Wiltord Ochieng Otieno

I have worked as a chat moderator for Texting Factory since 2022. My main role has been ensuring that the community guidelines are met. I worked as a data annotator for Remotask in 2023. I labeled and categorized data to improve machine learning algorithms. I also worked as a translator for Crowdgen from October to December 2025. I have also worked as an administrative assistant for ABC Solutions from May 2024 to January 2025. My main role was to handle enquiries. Apart from that, I was to maintain data protection guidelines while handling information. I have also worked as an AI trainer for Crowdgen. My role was to shape how AI systems behave, adapt, and respond to ensure accurate and relevant output. I also worked as a market researcher for a client in the year 2024.

My core competencies are:

Chat moderation, Translation, AI training, Market Research, Data annotation, Data entry, Online tutoring, Email Marketing, Content writing, Audio Transcription, Client service and relation, Virtual assistance, Microsoft Word, and online marketing.

My skill set is:

Effective communication, time management, teamwork, adaptability, creativity, and innovation, Problem-solving, digital literacy, critical thinking, leadership, tech-savvy, and resilience.

I am well conversant with the following languages: English, Swahili, and Luo.