Wilson Hernandez Ventura

Wilson Hernandez Ventura

$6/hr
Expert Customer Support Representative/Team Leading/Quality Assurance
Reply rate:
8.33%
Availability:
Full-time (40 hrs/wk)
Age:
42 years old
Location:
Santo Domingo Este, Santo Domingo, Dominican Republic
Experience:
12 years
About

I am an enthusiastic, reliable and hardworking individual who has over a decade of experience giving professional, efficient and high-quality service to various call centers, solo entrepreneurs and large Corporations such as Verizon, AT&T, Samsung. I am Skilled in communicating with clients over phone and email. I have experience with but not limited to Live Chat, Zendesk, and HubSpot. I am eager to learn to use any new tools that get the job done well.

I am a Spanish native speaker, very well versed in the English Language and a workhorse in terms of customer satisfaction, leadership, and discipline. I am also self-reliant, very keen to details, a great team player and can easily find ways to motivate myself and co-workers.

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