Wilmer J. Velches
#18-A P. Bautista St. Pansol Quezon City-
Career Objective
To further my career with growth-oriented firm that will allow me to utilize
my experience and knowledge, and be regarded as an asset of the company.
Work Experience
F.A.Z. Car Insurance Services
2016 - Present
Data Encoder / Admin Assistant
•
Inputs Clients data into Excel Database.
•
Uploading Clients data in OICP eCTPL system.
•
Answering the incoming calls from Clients.
•
Computer Hardware/Software Troubleshooting
•
System Maintenance
Primezone Insurance
2014 – 2016
Data Encoder / Admin Assistant
•
Inputs Clients data into Excel Database.
•
Uploading Clients data in OICP eCTPL system.
•
Answering the incoming calls from Clients.
•
Computer Hardware/Software Troubleshooting
•
System Maintenance
Alpha Lab IT Consulting 2020
I.T. Assistant
•
Answering the incoming calls from Clients.
•
Administrative Task
•
Network Troubleshooting
•
Remote Server Maintenance
WNS GLOBAL SERVICES-
Customer Service Associate
•
Assists customer on new and renewal of magazine subscriptions, shipping status,
billing concerns, etc (Magazine Subscriptions)
•
Assists customers on placing orders, order status, cancelling/changing existing
order, etc (Retail B2B)
Education
Infotech Insititute of Arts and Sciences
Computer Science – 2 years
University of the Philippines College of Music
Music Theory
A.M.A Computer College
English Proficiency Course
Skills
Data Entry
Typing 69wpm
Email Management
Computer Hardware Troubleshooting
Windows Operating System Troubleshooting
Microsoft Office Applications
Apache OpenOffice
Google Apps
Internet/Data Reasearch
Personal Information
Date of Birth: August 12, 1988
Gender: Male
Civil Status: Single
Address: #18 A. P. Bautista st. Pansol, Quezon City
Citizenship: Filipino
