Wilmar Maravilla

Dona Juana Rosario Pasig City Mobile No.: (-) (-) Email:- Wilmar G. Maravilla Quickbooks & Xero certified advisor Objective To join a Finance management position and to share knowledge and experience with future colleagues Profile Extremely talented, Self-motivated, Enthusiastic accounting professional with over Ten years’ experience in United States and U.A.E private sector Core Competencies Creative and resourceful thinking, ability to achieve strong grasp on the various departmental operations in a short time, sound ability to handle multiple tasks, set priorities and meet deadlines Work Experience Sept 2023 to Present: Accounting Associate / Peak Support / ● Maintaining the accounting books and processing invoices in Enterprise resource planning (ERP) environment ie: Bill.com and Oracle NetSuite following the applicable accounting standards. ● Responsible for the timely bookkeeping of entries. ● Proper maintenance of balance sheet and profit or loss schedules. ● Ensures that the financial statements are devoid of any material misstatements whether due to error or fraud. ● Assist the Accounting Manager during internal and external audits that concern the accounting records of both entities. ● To be updated on the latest matters affecting accounting compliance in the United States and is conversant with existing standards and principles. ● Input and code invoices in accounts payable processing software. ● Record cash payments to vendors in accounts payable processing software. ● Manage new vendor set-up and correspondence regarding status of account. ● ● Submit approved invoices listing to ICP for payment process Prepare and circulate daily cash summary file ● Create and circulate payment remittance to ICP ● Receive and process daily transactions feed csv through data manipulation software and troubleshoot as needed. ● Process output csv through accounting software integration and troubleshooting. ● To be open to new roles and tasks which may be assigned to him/her/them. October 2022- March 2023: Associate / Sr. Operations Representative Capital One Philippines, Northgate, Filinvest Alabang, Muntinlupa ▪ Account Servicing -Listens attentively to customers in order to address issues / concerns responsibly. Updates, account information as requested by the customer. Transfer the customer to the appropriate department as needed. ▪ Handles incoming call to provide customers credit card usage information, verification of payment, online technical support, and assist customers with other account related concerns. ▪ Functional Knowledge -Displays expertise in product and service knowledge. Understands and adheres to company policies and procedures. ▪ Training – Completes and passes assessment of required web-based trainings within timelines to prevent potential job risks. September 2015-October 2022: Customer Service Representative United Airlines, Concentrix , Exxa Bldg E. Rodriquez Ave Quezon City ▪ Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) ▪ Clarify customer requirements; probe for understanding, use decisionsupport tools and resources to appropriately provide resolution to the customer. ▪ Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. ▪ Prepare complete and accurate work including appropriately notating accounts as required. ▪ Handled 30+ calls per shift ▪ Ensure offered Ancillary Products to passenger ▪ September 2006-July 2014: ACCOUNTANT - Finance Department, Nexus Insurance Brokers, Dubai, U.A.E Reconcile client and Insurers Account through Praktora system. ▪ Track and Arrange Settlement of outstanding Premium. ▪ Assist Directors in Preparing Monthly Management reports. ▪ Handles various queries relating to Accounts. ▪ Timely and produced accurate client Invoices and Pass respective Journal Entries in Praktora System. ▪ Issue receipts to clients and arrange premium remittance to Insurance Provider. ▪ Issue policy documents for Motor, Travel and Home ▪ Provide several Providers quotes for Motor, Home and Travel Insurance policies ▪ In charge of day-to-day operation of the Finance Department (2006 – 2007) ▪ ▪ ▪ ▪ ▪ ▪ Checks and reviews 250-agent commission payment voucher Oversees company weekly cash flow Involved in the company IT project on commission payment system Handles commission queries; responses submitted within 24 hours Handles 100% accuracy computations of agent commission reclaims August 2002-September 2006: ACCOUNT OFFICER, Zurich Int’l Life Ltd., Dubai, U.A.E ▪ Contributes towards maintaining operational efficiency of accounts to departmental quality and accuracy of 99% ▪ Prepares commission cheques and other related agent payments ▪ Handles agent queries; responses to be given within 24 hours ▪ Handles 100% accuracy computations of agent commission reclaims ▪ Handles USD 400k-daily bank transactions of policy holders January 2001-June 2002: AUDITOR, Grolier Int’l Inc., Makati City, Philippines ▪ Investigates irregularities in sales (USD 5K). ▪ Investigates irregularities in collections ▪ Reviews periodic activity of company collectors ▪ Confirms and verifies company account receivables ▪ Validates and reviews employee cash advances, liquidations and disbursements ▪ Conducts cash counts and monitors inventory taking ▪ Re-implements inventory reconciliations ▪ Suggests accounting controls and procedures ▪ Fills temporary Branch Accountant positions at nationwide offices ▪ Reviews company policies ▪ Prepares audit reports and suggests recommendations to the Audit Manager June 1997-August 2000: AUDITOR, Drugmakers Lab. Inc., Paranaque City, Philippines ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Discloses exceptions on account receivables (USD20K). Oversees production plant operation Reviews product costing Conducts cash counts and monitors inventory taking Reviews company and affiliate accounting systems and procedures Validates and reviews company disbursements Reviews collection reports Prepare audit reports for the review of Philippine branches and affiliates Reports and suggests recommendations to the Audit Manager July 1995-May 1997: JUNIOR AUDITOR, Carlos J. Valdes & Co. CPAs, Makati City, Philippines. ▪ Reviews the financial statements of various company clients ▪ Prepares audited financial statements ▪ Discusses with client’s audit findings regarding accounting systems and procedures ▪ Prepares client income tax returns ▪ Prepares management letters ▪ Conducts detailed field work and routine audit procedures ▪ Reports to the Manager and Partner Education ▪ Bachelor of Science in Accountancy,-, University of the East Kalookan, Philippines ▪ Computer Science,-, Polythechnic University, Manila, Philippines ▪ CPA Review, May- October 1996, Casino Review Center, Manila, Philippines ▪ The Chartered Insurance Institute –Awards General Insurance, April 2010, London, United Kingdom Technical Skills Personal Details: Date of Birth Civil Status Citizenship Height Weight Sex ▪ Xero certified and Quickbooks proadvisor ▪ Computer literate on software’s such as Microsoft Word, Excel : September 13, 1970 : Married : Filipino : 5'7” : 138 lbs. : Male