Wilma Abrio Esberto

I am Wilma Esberto, a versatile professional with a strong background in social media management and virtual assistance. With a training certificate from SPARKS DICT Tarlac and experience as an ESL teacher at 5 1 Talk, I have honed my skills in communication, organization, and remote support.

1. Social Media Management:

• Proficient in creating and managing content across various social media platforms.
• Skilled in developing social media strategies to enhance brand visibility and engagement.
• Experienced in analyzing social media metrics to optimize performance and drive growth.

2. Virtual Assistance:

• Efficient in handling administrative tasks such as email management, calendar organization, and data entry.
• Capable of managing customer support, ensuring prompt and professional responses to client inquiries.
• Adept at managing projects, coordinating with team members, and ensuring timely completion of tasks.

3. Communication:

• Strong verbal and written communication skills, essential for interacting with clients and team members.
• Experienced in teaching English as a Second Language (ESL), demonstrating patience and adaptability in communication.

4. Technical Proficiency:

• Familiar with various software and tools used for virtual assistance and social media management.
• Quick to learn new technologies and applications, ensuring efficient and effective support.

5. Time Management:

• Excellent at prioritizing tasks and managing time effectively to meet deadlines.
• Skilled in multitasking and maintaining high productivity levels under pressure.

6. Customer Service:

• Dedicated to providing exceptional customer service, resolving issues promptly, and ensuring customer satisfaction.
• Experience in building positive relationships with clients and maintaining a professional demeanor.

I am committed to leveraging my skills and experience to help businesses streamline their operations and achieve their goals. My proactive approach, attention to detail, and dedication to excellence make me a reliable partner for any organization seeking to enhance its productivity and efficiency.