Willo Ford

WILHELMINA FORD E:-M:- PROFESSIONAL SUMMARY Entrepreneur and project manager with extensive experience in business development, client management, and community support. Proven track record in leading projects that foster collaboration and drive growth. Adept at streamlining processes and nurturing relationships to achieve strategic objectives. EDUCATION Bachelor of Business Management Southern Cross University, 1998 – 2000 High School Certificate, Year 12 Bradfield College, 1997 EXPERIENCE Unclaimed Funds Specialist - Founder Finances Found | Part-time, Remote | 2022 – Present Specialising in reclaiming unclaimed funds for deregistered companies and assisting beneficiaries of deceased estates. Streamline documentation processes for efficient fund reclamation. • • • • • • Manage all paperwork, administration, and collation of private and sensitive documents. Assist shareholders and directors in navigating documentation complexities. Locating beneficiaries of deceased estates and guiding them through bureaucratic challenges. Build and maintain strong client relationships, ensuring exceptional service throughout the reclamation process. Maintain a CRM of clients for effective management. Train refund consultant staff in different expert areas of unclaimed funds. Client & Project Manager Unlock The Game | Part-time, Remote | September 2021 – April 2025 Led project management initiatives to ensure successful completion of projects. Cultivated long-term client relationships to enhance business growth and managed marketing strategies for clients. • • • • Fostered effective collaboration in a diverse team environment through strong verbal and written communication. Adjusted working hours to accommodate clients in different time zones, enhancing project collaboration and productivity. Managed multiple internal projects using Monday.com and coordinated various marketing campaigns. Handled all copywriting for client support, marketing, including articles, social media, brochures, and promotions. Membership & Community Manager - Founder ShareAbode Pty Ltd | January 2017 – June 2021 Developed and launched a social initiative connecting single parents for home-sharing, reducing living expenses while fostering community. • • • Designed an online platform for users to list homes and connect, growing the supportive Facebook community to over 20,000 members. Created and published articles on co-living and single parenting, conducted monthly coaching calls, and provided ongoing support. Managed administrative tasks, grant applications, and media marketing. Dog Trainer, Staff Manager, Client Focused - Founder Doggy Pause | January 2006 – June 2016 Built a successful dog training and daycare business, expanding operations and client reach. • • Managed administrative tasks such as finance management, client care, and recordkeeping. Developed marketing strategies and expanded operations by relocating and hiring additional staff. Facilities Administrator Taronga Zoo | January 2000 – June 2005 Coordinated maintenance and operational tasks to ensure high facility standards. • • Liaised with tradespeople and animal keepers to ensure all areas were well maintained. Managed schedules, oversaw projects, and ensured compliance with health and safety regulations. HIGHLIGHTS • • • • • Leadership Strategic Planning Problem Solving Client Relationship Management Business Development TECHNICAL SKILLS • • • • • • • • • • Microsoft Word Slack Microsoft Teams Zoom Kajabi WordPress ChatGPT Canva Monday.com Hootsuite REFERENCES Kerry-Anne Nelson Operations Manager | Unlock The Game- Kerry Dutton Business Owner | Collaborated on ShareAbode Marketing & Events- (Character reference; knows Wilhelmina professionally and personally for many years.) Bec Taylor Projects & PA to Director | Unlock The Game- To Whom It May Concern, Wilhelmina Ford started working with me in late 2020, and she has consistently demonstrated an incredible ability to adapt, learn, and grow. As my business has evolved, she has navigated every change with persistence and dedication, continually expanding her skill set and taking on new challenges with confidence. She is quick to learn, highly adaptable, and brings a level of reliability and initiative that has been an asset to my business over the years. She has worked across multiple areas of the business—from membership management to client services to copywriting to areas in marketing. She has been the front-facing contact for clients, trained and supported team members, and handled marketing projects with efficiency and attention to detail. She works independently with confidence yet collaborates across the team. Beyond her technical skills, Wilhelmina is passionate about contributing to businesses that make a meaningful impact. She takes ownership of her work, thinks proactively, and works incredibly hard to achieve end goals, is loyal, and can always be counted on. Her entrepreneurial experience has given her the ability to manage projects remotely, stay organised, and deliver results without the need for constant oversight. I highly recommend Wilhelmina for any role requiring organisation, project management, and copywriting skills. She is an asset to any business and will bring both persistence, dedication and hands-on execution to any team she joins. Please feel free to contact me if you require any further information. Sincerely, Ari Galper CEO Unlock The Game