For the past 2 years I’ve worked in a healthcare account where accuracy and confidentiality were non-negotiable. I work as a customer service representative at Humana insurance assisting clients and members. That background makes me a strong fit as a VA — I’m used to managing patient records, scheduling, email coordination, and updating systems without errors. I specialize in admin support, research, and client communication, and I pick up new tools quickly. If you need someone reliable who treats your business with the same care as patient data, I’m your VA.