WILLIAMS DAMILOLA DORIS
CAREER OBJECTIVE
Organized and dedicated Administrative Assistant with proven track record of providing
exceptional customer service in fast-paced environments. Offering keen attention to
detail and strong decision making skills to manage multiple, concurrent tasks. Selfmotivated work ethic to perform effectively in independent or team environments. An
expert in budgeting, managing files and schedules, in strategic leadership and
management. Seeking to leverage my professional expertise to grow in a role as
deemed fit in your organization or institution.
CORE SKILLS
Excellent planning and coordination capability.
Proven ability to work to stringent deadlines, attention to details and multitasking.
Self-starter, ability to work without supervision and a good team player.
Task, talent management, and time management
Book keeping and data entry
Use of technologies like Trello, Slack, Monday.com, Zapier, Google Drive e.t.c
Presentation skills; Microsoft Office (use of MS Word, Excel, PowerPoint e.tc)
Communication skills (writing, speaking, and listening).
Use of communication tools like Skype, Slack, Teams, HubSpot, Zendesk, and
Intercom.
Use of video conferencing/meeting apps like Google Meet, Microsoft Teams,
Zoom e.t.c
Contract negotiation and procedure implementation.
WORK EXPERIENCE
Customer Care/Virtual Assistant
June 2020– April 2021
Ehi Multi-System Nigeria Limited, Lagos State.
Responsibilities:
Provided administrative support, including processing purchase orders, service
contracts and financial reports.
Aided colleagues, managers and customers through regular communication and
assistance.
Managed purchase orders and account transactions.
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Established workflow processes, monitored daily productivity and implemented
modifications to improve overall performance of personnel.
Handled all customers' complaints and provided a quick response to all inquiries.
Informed clients on offered company products and services and ensured the
timely delivery of exceptional services to meet clients' needs.
Executive Assistant to the Chairman/Personnel Officer
July2021-May 2022
AWG Auto fabrics Limited (Remote)
Responsibilities:
Kept track of the CEO’S calendar and scheduled meetings accordingly.
Managed an active calendar of appointments for individual requests.
Assisted in the preparation of PowerPoint presentations for the
Chairman/Personnel Officer when and where needed.
Handled confidential and sensitive materials, as well as those that require
analyzing before composing detailed responses.
Produced professional quality reports (per month, quarterly, and annually).
Scheduled appointments and handled calendars for senior leadership.
Produced accurate office files, updated spreadsheets and crafted
presentations to support executives and boost team productivity.
EDUCATIONAL QUALIFICATIONS
Federal University Oye Ekiti,Nigeria
Bachelor of Science Degree (B.Sc), in Computer Science
Federal Girls Government College,Akure,Ondo State
West African Examinations Council (WAEC)
TRAININGS
Information Technology/Technical Support
ALX Virtual Assistant Training
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2015 - 2020
2010 – 2014
