Williams Damilola Doris

WILLIAMS DAMILOLA DORIS CAREER OBJECTIVE Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Selfmotivated work ethic to perform effectively in independent or team environments. An expert in budgeting, managing files and schedules, in strategic leadership and management. Seeking to leverage my professional expertise to grow in a role as deemed fit in your organization or institution. CORE SKILLS  Excellent planning and coordination capability.  Proven ability to work to stringent deadlines, attention to details and multitasking.  Self-starter, ability to work without supervision and a good team player.  Task, talent management, and time management  Book keeping and data entry  Use of technologies like Trello, Slack, Monday.com, Zapier, Google Drive e.t.c  Presentation skills; Microsoft Office (use of MS Word, Excel, PowerPoint e.tc)  Communication skills (writing, speaking, and listening).  Use of communication tools like Skype, Slack, Teams, HubSpot, Zendesk, and Intercom.  Use of video conferencing/meeting apps like Google Meet, Microsoft Teams, Zoom e.t.c  Contract negotiation and procedure implementation. WORK EXPERIENCE Customer Care/Virtual Assistant June 2020– April 2021 Ehi Multi-System Nigeria Limited, Lagos State. Responsibilities:  Provided administrative support, including processing purchase orders, service contracts and financial reports.  Aided colleagues, managers and customers through regular communication and assistance.  Managed purchase orders and account transactions. 1    Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Handled all customers' complaints and provided a quick response to all inquiries. Informed clients on offered company products and services and ensured the timely delivery of exceptional services to meet clients' needs. Executive Assistant to the Chairman/Personnel Officer July2021-May 2022 AWG Auto fabrics Limited (Remote) Responsibilities:  Kept track of the CEO’S calendar and scheduled meetings accordingly.  Managed an active calendar of appointments for individual requests.  Assisted in the preparation of PowerPoint presentations for the Chairman/Personnel Officer when and where needed.  Handled confidential and sensitive materials, as well as those that require analyzing before composing detailed responses.  Produced professional quality reports (per month, quarterly, and annually).  Scheduled appointments and handled calendars for senior leadership.  Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity. EDUCATIONAL QUALIFICATIONS  Federal University Oye Ekiti,Nigeria Bachelor of Science Degree (B.Sc), in Computer Science  Federal Girls Government College,Akure,Ondo State West African Examinations Council (WAEC) TRAININGS   Information Technology/Technical Support ALX Virtual Assistant Training 2 2015 - 2020 2010 – 2014