Blessing Williams
Professional Summary
Results-driven Sales and Business Development professional with 2+ years of experience in
driving B2B and B2C growth, managing sales pipelines, and building long-term client
relationships. Proven track record of exceeding revenue targets through strategic prospecting,
cold outreach, and consultative selling. Skilled in identifying business opportunities, nurturing
leads, and leveraging CRM tools like HubSpot, Bitrix24, and Salesforce to accelerate sales and
business growth.
Core Skills
● B2B & B2C Sales Strategy
● Business Development & Lead Generation
● Cold Calling & Prospecting (SDR)
● CRM Systems: HubSpot, Bitrix24, Salesforce, Planfix, Intercom
● Pipeline Management & Forecasting
● Negotiation & Deal Closing
● Customer Retention & Upselling
● Team Collaboration & Performance Tracking
● Process Optimization & Reporting
Professional Experience
Cold Caller | B2B Sales | BPO Homes | Remote | August 2025 – Present
● Conduct 80–100 outbound calls daily to real estate investors, agencies, and property
management firms across the US to introduce BPO Homes' real estate services.
● Generate an average of 25–30 qualified B2B leads weekly, maintaining a 15–20%
conversion rate from cold calls to appointments.
● Consistently exceed performance metrics, achieving 120–130% of weekly KPIs in lead
generation, appointments, and follow-ups.
● Use HubSpot and Bitrix24 CRM to manage and update 500+ client records, ensuring
accurate pipeline tracking and communication.
● Collaborate with the US-based sales team to refine calling scripts, improving response
rates by 20% and increasing engagement with decision-makers.
● Build strong relationships with potential clients, expanding the company’s network of
investors and property partners.
Sales Manager | Dlight Solar | Remote |November 2024 – July 2025
● Drove consistent revenue growth, achieving a 30% monthly sales increase through
data-driven outreach and upselling.
● Led and coached a remote sales team, improving performance and closing efficiency.
● Strengthened customer retention by 20% through proactive account management and
personalized follow-up.
● Streamlined CRM workflows to shorten response time and enhance lead conversion.
Trial Class Manager | Pathway Scholars | Remote | February 2024 - October2024
● Managed lead qualification and trial conversion, contributing to a high client onboarding
rate.
● Coordinated with marketing and operations teams to enhance lead nurturing processes.
● Utilized CRM analytics to monitor performance metrics and identify upsell opportunities.
Customer Sales Representative | BB Enterprise |January 2023 – December 2023
● Achieved 125% of sales targets by developing strong client relationships and
cross-selling complementary products.
● Managed B2C sales pipeline from lead generation to post-sale follow-up.
●Collected customer insights to improve offerings and enhance overall satisfaction.
● Trained new team members on effective CRM usage and client engagement.
Key Achievements
Top 5 Performer among 30+ sales reps at BPO Homes for exceeding KPIs in Q4 2025.
Increased B2B conversion rates by 20% through improved cold outreach strategy and CRM
optimization.
Consistently surpassed quarterly sales targets by 25–30% across multiple roles. Contributed
to onboarding 100+ new clients through consultative sales and effective pipeline
management.
Recognized for implementing a follow-up system that boosted client retention and reactivation
rates by 15%.
Education
B.Sc. in Economics Education | University of Uyo, Nigeria.
Certifications & Additional Skills
● ALX Certification (Business & Technology)
● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
● Fluent in English
● Experienced in Multi-channel Sales Communication (email, phone, live chat,
social media)
