WILLIAM PÉREZ
Date of birth: 23/02/1996
Contact: (---Actual Occupation: Student of the IX Semester in Industrial Engineering, Carabobo
University.
WORK EXPERIENCE
● 2022: Simple Property Buyers
Position: Lead Manager
Activity: Inbound lead intake, Identifying lead types, Building rapport with
a focus on making a friend, Using our lead management script to further
qualify and categorize, Handling objections, Lead management, Detailing
notes for future conversations Categorize leads according to the
conversation
2022: RemoteClients
Position: Appointment Setter
Activity: Doing cold outreach using a CRM. I had to use Instagram,
Facebook, and LinkedIn to generate leads. Besides that, I had to do
follow-ups every 2 days for the people I already contacted.
●
2021: MenuPros
Position: Virtual assistant
Activity: Data Entry, scheduling interviews, and Customer Service calls,
Internet research, making and sending contracts to Customer, sending
emails with information and examples of the company's graphic works,
posting jobs offer on websites, and managing multiple emails accounts
● 2021: Clear Source Translation and Future Group
Position: Spanish interpreter
Activity: Interpreting calls from English to Spanish and from Spanish to
English during a call. Here I had to provide excellence and quality when
assisting the clients in multiple scenarios which include medical
institutions, insurance-related issues, government aid, and legal
circumstances.
● 2020: Pacific Consult Company
Position: Online chat and email support (operator)
Activity: Online chat support on an international website offering
recruitment services for applicants who wanted to work abroad (European
Union)
2020: TodayInvestors
Position: Cold caller
Activity: Making calls to clients located in Miami to ask for details about
properties they want to sell, building rapport with sellers, listening,
solving problems, overcome objections. Managing leads and answering
potential lead questions and follow-up calls
2019: Olympian Industries Company
Position: HR agent
Activity: Conducting interviews in English with natives from India,
Africa, and the Philippines via Skype. Calling, emailing, and/or texting
applicants to build rapport, screen & qualify, and schedule virtual
interviews. Reminding applicants of interviews and rescheduling if
needed. Contacting missed interview candidates to reschedule
interviews daily.
LANGUAGES
English: B2
