WILLIAM NEEDHAM
145 Charlton Dr. Madison MS 39110
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SUMMARY
Dynamic and results-driven healthcare professional with expertise in pediatric and neonatal care, medical writing, and AI integration within healthcare
systems. Highly skilled in medical writing, policy development, and healthcare consulting, with over five years of experience in improving patient care,
developing educational materials, and leading cross-functional teams. Proven ability to analyze healthcare data, leverage generative AI, and implement
innovative technologies to enhance clinical outcomes, and operational efficiency. Adept at translating complex medical concepts into clear, actionable
information for both clinical and non-clinical audiences. Seeking to leverage a strong foundation in healthcare and AI technologies to contribute to a
forward-thinking, AI-driven healthcare company, focused on improving patient outcomes and advancing healthcare systems.
SKILLS
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Healthcare Expert
Medical writing
Pediatric/Neonatal Expert
Data analysis
Quality Improvement
Grant Writing
Research
Leadership and management
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Mentorship
Policy writing and maintenance
Chart Reviews
Proofreading
Team building
Interviewing Skills
Time Management
Remote work
CORE COMPETENCIES
● Healthcare expertise: Proven track record in pediatric and neonatal care, with a deep understanding of clinical processes, medical writing, and
regulatory compliance
● AI Integration: Knowledgeable in leveraging AI technologies, including large language models and generative AI, to improve healthcare
outcomes and research efficiency
● Communication: Adept at translating complex medical information into clear, accessible formats for both healthcare professionals and the
public, including writing research papers, policies, and educational materials
● Collaboration: Strong background in cross-functional collaboration with medical, research, and technology teams to improve patient care and
healthcare delivery
TECHNICAL SKILLS
Generative AI || Large Language Models || Nursing informatics || Electronic Health Records (EPIC) || Data editing || Microsoft Office tools || Google
Office Tools || Healthcare software, such as MEDITECH and Cerner || Data visualization tools, including Tableau and Power BI || AI tools, such as
TensorFlow and Keras || Statistical software, including SPSS and R || Content Management Systems || SEO for medical writing || Medical Terminology
Databases || Remote collaboration tools, including Zoom and Teams || Clinical Research Tools, such as RedCap
EXPERIENCE
DATAANNOTATION
AI Trainer
01/2025 to Current
● Collaborated on 10+ cross-domain projects including NLP, computer vision, and sentiment analysis, ensuring timely and high-quality data
delivery.
● Annotated and labeled over 50,000 data units with 98% accuracy, contributing to the improvement of machine learning model performance.
● Audited datasets weekly for consistency and completeness, identifying and correcting an average of 200+ annotation errors per batch.
● Contributed actionable insights to guideline revisions, enhancing annotation clarity and reducing team errors by 15%.
● Trained and mentored 5+ new annotators on platform tools and labeling standards, accelerating on-boarding efficiency.
● Reported usability issues and suggested tool improvements that led to a 25% increase in annotation speed.
GLOBALLOGIC (GOOGLE CLIENT)
Associate Analyst/Editor
01/2024 to Current
● Delivered annotated datasets for 40+ high-impact projects across diverse domains, consistently meeting 100% of quality benchmarks and
deadlines.
● Adapted to new project scopes within 24–48 hours, maintaining accuracy rates above 97% and productivity targets in fast-paced environments.
● Translated client feedback into actionable insights, contributing to a 20% improvement in data quality and stakeholder satisfaction.
● Applied complex annotation guidelines and stakeholder specifications with precision, supporting scalable model training initiatives.
● Collaborated with cross-functional teams to refine AI training data, enhancing natural language understanding models by 18%.
● Promoted to Editor role within three months, reviewing and optimizing peers' outputs for clarity, tone, and technical alignment.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
PICC RN II
01/2023 to 12/2023
● Evaluated and performed over 500 ultrasound-guided PICC placements and vascular access procedures annually for pediatric med-surg and
critical care patients, achieving at least a 98% succession rate.
● Monitored vital signs and infusion reactions for up to 20 patients per shift in the outpatient infusion center, ensuring adherence to safety
protocols, and improving patient satisfaction scores by 15%.
● Communicated critical lab findings and patient status updates to physicians during infusion therapy, expediting medical interventions, and
reducing delays in care.
● Maintained sterile technique and aseptic protocols during all PICC insertions and routine procedures, contributing to a zero central
line-associated bloodstream infection (CLABSI) rate over 12 months.
● Led on-boarding and competency training for one more new nursing staff, improving orientation efficiency and reducing procedural errors by
30%.
● Oversaw unit equipment audits and emergency supply checks, ensuring 100% readiness compliance, and functioning as charge nurse on an
as-needed basis to support shift coordination.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
Neonatal Nurse Practitioner
09/2018 to 11/2022
● Conducted comprehensive health assessments and managed over 1,500 patient encounters annually, integrating diagnostic findings to develop
individualized care plans that improved patient outcomes by 20%.
● Ordered and interpreted labs and imaging with at least 95% diagnostic accuracy rate, supporting timely interventions and reducing avoidable
hospital readmissions.
● Designed and implemented multidisciplinary care plans, including education, prescriptions, and follow-up diagnostics, resulting in a 30%
improvement in patient compliance and satisfaction scores.
● Mentored 12 or more graduate nursing students and newly hired advanced practice providers, significantly improving clinical performance and
role readiness.
● Chaired a quality improvement initiative within a hospital committee that reduced patient wait times in specialty units by 18% over six months.
● Oversaw care operations on designated units, collaborating with interdisciplinary teams, and ensuring alignment with regulatory standards,
patient safety goals, and operational efficiency metrics.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
Newborn Center Lead Educator II
03/2015 to 09/2018
● Led a team of four Nurse Educators, coordinating training strategies that increased staff competency scores by 25% within 12 months.
● Conducted 100% of interviews for nursing roles in the Newborn Center, contributing to a 70% retention rate among newly hired nurses over two
years.
● Developed and delivered over 40 evidence-based continuing education programs annually, enhancing clinical performance and policy adherence.
● Evaluated learning needs across units through audits and direct observation, resulting in targeted interventions that reduced documentation errors
by 35%.
● Coordinated mandatory annual in-services in collaboration with Hospital Education, achieving 100% compliance across assigned units.
● Assigned and monitored preceptorships for all incoming nurses, accelerating on-boarding and reducing time to independent practice by 30%.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
Neonatal ICU Educator I
01/2012 to 03/2015
● Delivered 50+ tailored continuing education sessions annually for nursing and clinical staff, resulting in a 28% improvement in post-training
assessment scores.
● Analyzed unit performance data and staff feedback to identify training gaps, leading to targeted initiatives that reduced clinical errors by 20% in
high-risk areas.
● Partnered with department leaders to align training programs with care quality benchmarks, contributing to a 95% compliance rate with national
standards.
● Served as an expert resource for nursing staff, interns, and patient families, fielding an average of 25 consults monthly and enhancing
interdisciplinary collaboration.
● Directed annual in-service education planning and compliance tracking, achieving 100% participation across all assigned departments for three
consecutive years.
● Matched over 200 new hires with appropriate preceptors, improving first-year retention rates by 18% and expediting orientation timelines.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
Neonatal ICU Charge RN II
01/2009 to 01/2012
● Delivered advanced bedside care to an average of 20 patients per week, achieving a 98% patient satisfaction rate through evidence-based
interventions.
● Supported interdisciplinary rounds by contributing to care plans and treatment modifications, leading to a 15% reduction in readmission rates.
● Guided unit staff in implementing complex care protocols, improving adherence to clinical guidelines by 22% over 12 months.
● Mentored 25+ RNs and support staff daily, promoting clinical skill development and elevating unit-wide nursing competency scores by 18%.
● Served as liaison between medical teams and nursing staff, facilitating seamless communication and rapid response to urgent patient needs.
● Oversaw day-to-day unit operations as lead RN, coordinating staffing, delegating tasks, and maintaining workflow efficiency during peak census
periods.
UNIVERSITY OF MISSISSIPPI MEDICAL CENTER (UMMC)
Neonatal ICU Inpatient RN I
01/2005 to 01/2009
● Managed comprehensive care for up to 7 patients per shift, achieving a 96% adherence rate to individualized care plans and reducing
hospital-acquired complications.
● Delivered patient education on medication adherence, dietary guidelines, and treatment side effects, contributing to a 30% increase in patient
engagement and compliance.
● Ensured safe clinical environments through hourly rounding and adherence to fall prevention protocols, resulting in a 100% incident-free record
over 12 consecutive months.
● Coordinated 50+ referrals monthly across departments and external services, improving continuity of care and discharge planning efficiency.
● Maintained precise, real-time electronic health records with zero documentation discrepancies during quarterly audits.
● Oriented and precepted 8 new nurses in alignment with UMMC standards, accelerating onboarding time and boosting unit retention by 20%.
EDUCATION AND TRAINING
MASTER OF SCIENCE: NEONATAL NURSE PRACTITIONER
University of Mississippi Medical Center, Jackson, Mississippi, USA
BACHELOR OF SCIENCE: REGISTERED NURSE 2004
University of Southern Mississippi, Hattiesburg, Mississippi, US
2018
CERTIFICATIONS
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Registered Nurse: Mississippi Board of Nursing
Neonatal Nurse Practitioner: Mississippi Board of Nursing
Basic Life Support Instructor: American Heart Association (BLS)
Peripherally Inserted Central Catheter Excellence (PICC Excellence Certification)
Certified Pediatric Nurse (CPN)
Neonatal Nurse Practitioner, Board Certified: National Certification Corporation
Neonatal Intensive Care Nurse Certification: National Certification Corporation
Neonatal Resuscitation Program Instructor: American Academy of Pediatrics
EPIC Trainer
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Children of Mississippi Central Line Committee
Children's of Mississippi Hospital Quality Board member
KidFest! Volunteer
NICU Golden Hour Committee member
March of Dimes Walk Coordinator
Rush Recreational Assistant Soccer Coach
National Association of Neonatal Nurses member
NICU Medication Nurse Committee Chair
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DAISY Award for Extraordinary Nurses: University of Mississippi Medical Center (a total of 11 DAISY awards)
Awarded $25,000 Brave Beginnings Grant: The Will Rogers Institute, and Variety, the Children's Charity of the United States
https://www.umc.edu/news/News_Articles/2014/August/Will-Rogers-InstituteVariety-Children's-Charity-award25,000-to-UMMC's-NICU.html
National publication after my QI team rehauled blood culture collections, saving $600,000 annually. https://pubmed.ncbi.nlm.nih.gov/-/
ACTIVITIES AND HONORS
ACCOMPLISHMENTS
