William Morazan

My name is William Arnoldo Morazán Zepeda, and I am a dedicated Customer Service Representative with over seven years of experience across various industries, including telecommunications, finance, and e-commerce. Throughout my career, I have worked with respected companies such as World Connection, Telus International, and 24/7.ai Guatemala, where I provided exceptional customer service and technical support.

I specialize in handling customer inquiries, offering technical assistance, and resolving complex issues related to financial accounts, website management, and cable/internet services. My adaptability and commitment to delivering outstanding customer experiences have been key to my success in managing client interactions and resolving problems efficiently.

I hold a high school diploma in science and letters from Liceo Ixchel and have also completed my studies at the Instituto Tecnológico de Computación. With my diverse customer service and sales background, I am always eager to bring my skills and passion for helping others to new challenges and opportunities.