William Kagezi

As an IT expert, i specialize in creating and maintaining advanced technology systems that support organizational goals. My expertise covers IT infrastructure design, cybersecurity, and software development. I ensure that systems are not only secure and efficient but also scalable, to meet the growing needs of businesses. At Simba Telecom, where I serve as an ICT Operations Manager,i manage the day-to-day operations of the ICT department, implementing strategic IT policies and overseeing network infrastructure to ensure smooth operations. I also managed the integration of new technologies to improve communication and service delivery.

In my role as a virtual assistant, i have honed my organizational and administrative skills. I handle a wide range of tasks, such as scheduling, project coordination, and communication management. Working remotely, i'm proficient in using collaborative tools and systems to ensure that projects run smoothly and efficiently, keeping all team members on the same page.

As a Senior Data Analyst at Lyca Mobile Uganda, I gained extensive experience working with large datasets to provide actionable business insights. I conducted data modeling, statistical analysis, and reporting, which helped the company make informed decisions on customer behavior, market trends, and operational efficiencies. My work included developing dashboards and reports that visualized key performance indicators, allowing management to track performance and adjust strategies as needed.

Finally, as a network database administrator,i was responsible for managing and maintaining database systems, ensuring data security, integrity, and accessibility. I handled tasks such as optimizing database performance, implementing data recovery solutions, and managing user access controls. My experience in both IT operations and data analysis enables me to bridge the gap between technical systems and business objectives, ensuring that technology serves as a powerful enabler for organizational success.