William K

WILLIAM KINYEKI . E - q https://www.linkedin.com/in/williamkinyeki/ - Nairobi County EXPERIENCE SUMMARY Advisor Welcome to my LinkedIn profile! With over 5 years of experience in global remote recruitment, customer success, and business operations, I thrive on driving growth and efficiency across diverse markets. I specialize in crafting effective recruitment strategies and enhancing customer satisfaction through innovative solutions. Guidepoint 02/2024 - Present New York, United States *(Primary area Expertise ( Global recruitment & talent acquisition)* *(Secondary area of expertise (Digital marketing with a focus on SEO,SEM & E-commerce )* • Conducting in-depth consultations with clients to address matters concerning recruitment strategies and HR technologies, encompassing applicant tracking systems (ATS), workforce analytics, and performance management technologies, • Providing tailored expertise to clients regarding the intricacies of the digital marketing industry and its related components (SEO,SEM,SMM, content, e-commerce, and mobile marketing) • Collaborating closely with clients to define project scopes meticulously, ensuring alignment with their objectives and anticipated results. Technical Recruiter - (North America) eTeki Inc. 05/2023 - 08/2023 Tampa, Florida, United States Company Description • proficiently evaluating technology candidates, encompassing the acquisition of coding samples and supplementary assessments. • conducting interviews with software engineers, product managers, and data analysts. • Offering informed counsel to both clients and candidates regarding salary benchmarks, training prerequisites, and avenues for career advancement. • Soliciting pertinent technical inquiries and compiling comprehensive technical feedback. Career Highlights: 1.Trained 20+ recruiters, increasing efficiency by 30%. 2. Implemented a DBMS, boosting data management by 50%. 3. Managed accounts in 45+ Sub-Saharan countries, enhancing satisfaction by 15%. 4. Led recruitment campaigns in LATAM, APAC, and EMEA. 5. Optimized processes through data insights, elevating operational efficiency. UX Freelancer (Playstore & App store) Hubstaff talent (freelance contract) 01/2022 - 07/2023 Remote Company Description • UI (PlayStore) • UX (App store or apple store) • UI/UX and SEO (Bumble app on playstore) • Spearheading UX initiatives, predominantly focusing on the UI/UX enhancement of applications. • Accountable for optimizing conversion rates and bolstering downloads for designated applications. • Implementing strategies to augment traffic to designated applications. • Analyzing user experience design prerequisites for our portfolio of digital assets. www.enhancv.com Powered by  EXPERIENCE Regional Consultant (Sub-Saharan Africa) Evolving Systems 06/2022 - 02/2023 Manchester, England, United Kingdom Company Description • Overseeing a diverse account spanning across 45+ countries within Sub-Saharan Africa, while fostering strategic partnerships with prominent telecommunications operators such as Telefónica, Vodacom, Millicom Tigo, Orange, Zain, Bharti Airtel, Safaricom, Ethio Telecom, Globacom MTN, and Vodafone. • Dedicated to providing unparalleled customer support to these telecommunications operators worldwide. • Addressing all inquiries pertaining to our digital products with precision and expertise. • Facilitating seamless communication channels between myself and the sales teams to uphold a standard of 100% customer satisfaction. General Manager (Covid-19 test kits) Sec doc Solutions 02/2021 - 04/2022 EMEA Company Description • Responsible for digital strategy including product mapping, project management and delivery. • Responsible for organic and paid search. • Responsible for end to end recruitment of new employees HRIS Manager Government of Kenya 06/2020 - 09/2020 Nyeri, Kenya Company Description • Managing HRIS and DBMS management. • Implementing recruitment and selection policies and procedures.. • Addressing Human Resource administration inquiries and performing other duties delegated .by the supervisor • General execution of pre-defined workflows and processes. Human Resource Strategist Government of Kenya 05/2020 - 08/2020 Nyeri, Kenya Company Description • Coordinating resolution of employee grievances and disciplinary cases, recommending appropriate action to resolve problems. • Developing and implement human resource policies and procedures aimed at enhancing workplace relations • Assessing training needs analysis and baseline attitude surveys to design and implement relevant training programs aimed at building capacity. Sales Assistant APA Insurance Limited 04/2019 - 04/2020 Nairobi, Kenya Company Description • Explaining complex technical information to customers in a way that is easily understandable. • Reporting to management about sales made. • Updating records of customer communications and contact information. www.enhancv.com Powered by  EDUCATION Advanced digital Marketing IIDE - The Digital School 02/2022 - 08/2022 Bachelor's degree, Business Administration and Marketing United States International University - Africa 01/2017 - 12/2022 Msc in IHRM, Human Resources Management and Services (CIPD LEVEL 7) University of Portsmouth 09/2023 - 09/2024 www.enhancv.com Powered by 