2013 Kroger.com Deli-Bakery Ordering (UI Prototyping)
Deli-Bakery Online Ordering
CONCEPTUAL DESIGN WIREFRAMES
Iteration 1
Created By:
Bill Judge, User Experience Architect
October 2013
© Copyright 2015 The Kroger Co., Confidential
Deli Bakery Online Ordering National Rollout
October 2013
2
“Home” page with sign in modal dialog.
3
“Home” page with personalized welcome message and sign out /
my account links displayed for authenticated user.
4
“Home” page with repurposed search box with Solr Search
enabled.
5
Search results page.
6
“Department” page with faceted navigation in left sidebar.
7
“Sandwich Wedges PDP.
8
“Shopping cart” page. No changes from current. Included to
demonstrate flow.
9
“Checkout method” page. Guest or returning user with account.
10
“Checkout” page with fields pre-populated.
11
“Checkout” page with order-level special instructions and
unselected checkbox allowing anonymous user to provide
password to create an account.
12
“Checkout” page with order-level special instructions and
SELECTED checkbox allowing anonymous user to provide
password to create an account.
13
“Review order” page with order-level special instructions.
14
“Order Confirmation” page with order-level special instructions.
15
“Select a Store” page. Modal dialog displayed warning user of
changes to contents of shopping cart that would result from
changing stores.
16
“”Select a Store” page. Popover displayed prompting user to sign in
if he has an account.
2
Welcome! Sign In | Create an Account
“Sign
In”&triggers
Deli
Bakerymodal sign in
dialog below.
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Promotions
Pharmacy
“Create an Account” directs user to
customer.[banner].com registration page.
Our Brands
Fuel
| Deli and Bakery | Specialty Products
Cakes
Disney
For Boys
Need help? 1 -
X
Change store
You’re Shopping Store: Harper’s Point
1234 Main St. Cincinnati, OH 54321
Create an Account
Sign In
For Girls Sign in to view your weekly ad and Plus Card
Movies
Community
points, see what’s happening at your local
store, and more.
Sign in to view your weekly ad and Plus Card
points, see what’s happening at your local
store, and more.
New Cakes
Weekly Ad
Sign up to receive your weekly ad by email
[+] Feedback
Special Occasions
E-mail Address:
Superheroes, Comics &
Cartoons
Plus Card
View your Plus Card points and savings
Password:
Party Trays
Shopping List
Create and save a shopping list
Appetizers
Email Exclusives
Receive emails for specials offers, coupons &
more
Breakfast & Breads
Chicken
Remember me
Condiments & Dips
Desserts
Sign In
Coupons
Download coupons directly to your Plus Card
Forgot password?
Fruits, Vegetables & Cheeses
Sign user in, close modal and direct
Salads & Sides
Create an Account
to “Home” page.
Sandwiches, Wraps & Deli
Meats
Order a Party Tray
Order a Cake
“Create an Account”
directsipsum
user todolor sit amet, consectetur
Lorem ipsum dolor sit amet, consectetur
Lorem
customer.[banner].com registration page.
adipiscing elit. Cras risus ligula, rutrum
non
adipiscing elit. Cras risus ligula, rutrum non
Direct user back to Deli-Bakery storefront
ultricies ac, vehicula nec ligula.
once registration isultricies
complete.ac, vehicula nec ligula.
Order a Party Tray
Order a Cake
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Personalized welcome message and sign
Deli
& Bakery
out / my account links
displayed
for
authenticated users.
Promotions
Pharmacy
Cakes
Disney
Shopping cart moved to header.
Our Brands
| Deli and Bakery | Specialty Products
Fuel
Community
Need help? 1 -
You’re Shopping Store: Harper’s Point
1234 Main St. Cincinnati, OH 54321
Help number placed
flush store
Change
against right margin.
For Boys
For Girls
Movies
New Cakes
[+] Feedback
Special Occasions
Superheroes, Comics &
Cartoons
Party Trays
Appetizers
Breakfast & Breads
Chicken
Condiments & Dips
Desserts
Fruits, Vegetables & Cheeses
Salads & Sides
Sandwiches, Wraps & Deli
Meats
2
Order a Party Tray
Order a Cake
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Cras risus ligula, rutrum non
ultricies ac, vehicula nec ligula.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Cras risus ligula, rutrum non
ultricies ac, vehicula nec ligula.
Order a Party Tray
Order a Cake
Welcome back, Jane! My Account | Sign Out
Search
Coff party trays and cakes
Home
Departments
Repurposed search box scoped
SUGGESTED KEYWORDS
only to deli-bakery
catalog.
Weekly Ad
Coupons
Promotions
Deli & Bakery
Pharmacy
Our Brands
coffee
| Deli and Bakery | Specialty Products
Fuel
Community
Need help? 1 -
coffee
Cakes
coffee
Disney
coffee
For Boys
[+] Feedback
For Girls
Solr
search
type ahead,
You’re
Shopping
Store: Harper’s Point
keywords, etc.
1234 Main St. Cincinnati, OH 54321
Change store
CATEGORY
Movies
Kitchenware > Coffee Makers
New Cakes
Kitchenware > Coffee Makers
Special Occasions
Kitchenware > Coffee Makers
Superheroes, Comics &
Cartoons
Kitchenware > Coffee Makers
Party Trays
Appetizers
Breakfast & Breads
Chicken
Condiments & Dips
Desserts
Fruits, Vegetables & Cheeses
Salads & Sides
Sandwiches, Wraps & Deli
Meats
2
Order a Party Tray
Order a Cake
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Cras risus ligula, rutrum non
ultricies ac, vehicula nec ligula.
Lorem ipsum dolor sit amet, consectetur
adipiscing elit. Cras risus ligula, rutrum non
ultricies ac, vehicula nec ligula.
Order a Party Tray
Order a Cake
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Deli & Bakery
Promotions
Pharmacy
Our Brands
Category
Appetizers (15)
Fuel
Community
Need help? 1 -
| Deli and Bakery | Specialty Products | Search: Disney
Narrow your results by:
Search Results
Your search for disney produced 33 results.
You can refine your search using the Advanced Search options.
Breakfast & Breads (15)
Chicken (15)
Displaying products 1-12 of 33
1-3
[+] Feedback
Condiments & Dips (15)
Desserts (15)
Faceted search results.
Fruits, Vegetables & Cheeses
(15)
Salads & Sides (15)
Sandwiches, Wraps & Deli
Meats (15)
Brand
DISNEY Belle
Signature Petite
DISNEY Cars - Mater
Signature Petite
DISNEY Cars 2 World
Grand Prix
DISNEY Cinderella
Signature Petite
$34.99
$34.99
$34.99
$34.99
Add to Cart
Add to Cart
Add to Cart
Add to Cart
DISNEY Belle
Signature Petite
DISNEY Cars - Mater
Signature Petite
DISNEY Cars 2 World
Grand Prix
DISNEY Cinderella
Signature Petite
$34.99
$34.99
$34.99
$34.99
Add to Cart
Add to Cart
Add to Cart
Add to Cart
Boar’s Head (15)
Murray’s (15)
Other (15)
Price
Less than $100 (15)
Between $100 and $200 (15)
Between $400 and $500 (15)
Servings
4-6 (15)
6-12 (15)
12-16 (15)
2
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
| Deli and Bakery | Specialty Products | Party Trays
Narrow your results by:
Party Trays
Category
Appetizers (15)
Breakfast & Breads (15)
Chicken
(15)
Department
pages (Party Trays, Cakes) utilize
faceted
navigation.
Condiments & Dips (15)
[+] Feedback
Desserts (15)
Fruits, Vegetables & Cheeses
(15)
Salads & Sides (15)
Sandwiches, Wraps & Deli
Meats (15)
Brand
Boar’s Head (15)
Appetizer
Murray’s (15)
Other (15)
Price
Less than $100 (15)
Between $100 and $200 (15)
Between $400 and $500 (15)
Servings
4-6 (15)
6-12 (15)
12-16 (15)
Featured Products
2
Deli Meat & Cheese
Sandwiches
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
2
Deli & Bakery
Coupons
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
| Deli and Bakery | Specialty Products | Party Trays | Sandwiches | Sandwich Wedges
Sandwich Wedges
$26.99
[+] Feedback
Choose from chicken or tuna salad on white, wheat or both. Great with any of our
veggie or fruit platters! Serves 12-16. Please specify choice of chicken or tuna
salad in the special instructions box below.
Quantity:*
1
Breads:*
White
Wheat
Both
Filling:*
Chicken Salad
Tuna Salad
Special Instructions:
Added options for filling.
Type instructions here.
Number of Characters Left:250
Add to Cart
Price shown does not include taxes or discounts.Prices, promotions and item availability may vary by store
and are subject to change.
Ingredients
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
| Deli and Bakery | Specialty Products | Shopping Cart
Shopping Cart
Continue Shopping
Checkout
Item
Quantity
[+] Feedback
Batman - The Dark Knight Rises
Size: 1/4 Sheet (serves 12-15)
Message: Lorem ipsum dolor
Icing Type: Buttercreme
Special Instructions: Make it tasty
1
Directs user
checkout methodItem
pageTotal
UnittoPrice
(next slide), where user has choice to
check out as guest or sign in.
$22.99
$22.99
$22.99
$22.99
REMOVE
Batman - The Dark Knight Rises
Size: 1/4 Sheet (serves 12-15)
Message: Lorem ipsum dolor
Icing Type: Buttercreme
Special Instructions: Make it tasty
2
No changes to this page.
Including to demonstrate flow.
1
REMOVE
This is the price disclaimer. This is the price disclaimer. This is the price disclaimer. This is the price disclaimer. This is
the price disclaimer.
Subtotal: $45.98
Order Total: $45.98
Checkout
Welcome! Sign In | Create an Account
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
2
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
Returning Customers
New Customers & Guests
Sign in to make checkout a breeze.
Check out without signing in.You are not required to have an
account to shop with us. Select the button below to proceed.
E-mail Address:
Continue Checkout
Password:
[+] Feedback
Directs user to checkout page.
Remember me
Sign In & Check Out
Forgot password?
Signs in user and directs to
checkout page.
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
2
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
1 Customer Information
First Name: *
Last Name: *
Jane
Doe
Confirm E-mail Address: *
E-mail Address: *
-
[+] Feedback
-
Alternate Phone:
Phone: *
Optional
-
Pre-populate fields with
Address
1: *
known customer data.
Address 2:
1234 Main St.
Optional
City: *
State or Province: *
Cincinnati
Ohio
ZIP/Postal Code: *
54321
Plus Card Number or 10-Digit Alternate ID:-
2 Order Details
Enter the 12 digits on the back of your card, starting with the number 4. Don’t carry a Plus Card
when you shop with us? Enter your 10-digital alternate ID instead. By default, your alternate ID is
the phone number you used when you applied for your Plus Card.
Heading changed to “Order Details.”
Plus Card Number or 10-Digit Alternate ID:
Enter the 12 digits on the back of your card, starting with the number 4. Don’t carry a Plus Card when
you shop with us? Enter your 10-digital alternate ID instead. By default, your alternate ID is the phone
number you used when you applied for your Plus Card.
-
2 Order Details
Heading changed to “Order Details.”
Pickup Date:
Pickup Time:
Shows earliest available pickup date
based on the items in your cart.
7/4/2013
1:00 PM - 1:20 PM
Shows earliest available pickup time based on store
hours and preparation time for the items in your cart.
Special Instructions:
Type instructions here.
[+] Feedback
Added order-level special instructions.
Number of Characters Left:1000
Save time. Create an account
Simply create a password and we’ll create an account that you can use to save time and make future orders a breeze!
Back
Save & Continue
At this point in the checkout process, we have captured an anonymous user’s email address. We can set the store the user is placing the order with as preferred
store. If we capture a password, we’ll have critical mass for account creation.
Password and confirm password fields will be exposed when user checks the
“Save time. Create an account.” checkbox (see next screen).
Plus Card Number or 10-Digit Alternate ID:
Enter the 12 digits on the back of your card, starting with the number 4. Don’t carry a Plus Card when
you shop with us? Enter your 10-digital alternate ID instead. By default, your alternate ID is the phone
number you used when you applied for your Plus Card.
-
2 Order Details
Heading changed to “Order Details.”
Pickup Date:
Pickup Time:
Shows earliest available pickup date
based on the items in your cart.
7/4/2013
1:00 PM - 1:20 PM
Shows earliest available pickup time based on store
hours and preparation time for the items in your cart.
Special Instructions:
Type instructions here.
[+] Feedback
Added order-level special instructions.
Number of Characters Left:1000
Save time. Create an account
Simply create a password and we’ll create an account that you can use to save time and make future orders a breeze!
Create Password: *
Passwords are case-sensitive and may include special characters.
Passwords must:
Required
Verify Password: *
Required
Back
Save & Continue
- Be 6-12 characters long
- Include at least 1 letter and 1 number
Welcome back, Jane! My Account | Sign Out
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
2
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
[+] Feedback
Need help? 1 -
Customer Information
Pickup Information
First Name:
Jane
Pickup Date and Time:
July 4, 2013 | 1:00 p.m.
Last Name:
Doe
Store Information:
E-mail Address:
-
Phone:
-
Kroger
1234 Main St. Cincinnati, OH-
Plus Card/Alt ID:
-
Cart Summary
COUPON
AVAILABLE
Edit Cart
ITEM
UNIT PRICE
QUANTITY
TOTAL
Antipasto and Olive Platter
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Batman - The Dark Knight Rises
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Italian Meats
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Special Instructions: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras risus ligula, rutrum non ultricies.
Added order-level special instructions.
Billing Summary
Subtotal: $45.98
Balance Due at Pickup: $45.98 + tax
Back
Submit Order
This is the price disclaimer. This is the price disclaimer. This is the price disclaimer. This is the price disclaimer.
Welcome! Sign In | Create an Account
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
2
Deli & Bakery
Promotions
Pharmacy
Our Brands
Fuel
Community
Need help? 1 -
Thank you for your order! You will receive a confirmation e-mail to verify your order.
Your account for-was successfully created. To ensure that you receive email communcations, be sure to
activate your account by clicking on the activation link that will be emailed to you soon.
Pickup Date and Time:
7/4/2013 2:00 PM
Order Placed:
Store Information:
Kroger
1234 Main St. Cincinnati, OH-
[+] Feedback
Order Number: 25506
COUPON
AVAILABLE
6/12/2013
ITEM
UNIT PRICE
QUANTITY
TOTAL
Antipasto and Olive Platter
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Batman - The Dark Knight Rises
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Italian Meats
SKU: Lorem ipsum dolor ait amet
$22.99
1
$22.99
Special Instructions: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Cras risus ligula, rutrum non ultricies.
Added order-level special instructions.
Print This Page
Continue Shopping
This is the price disclaimer. This is the price disclaimer. This is the price disclaimer. This is the price disclaimer. This
is the price disclaimer.
Subtotal:
$68.97
Tax:
$1.00
Discount:
$0.00
Order Total:
$69.97
1
Find Your Store
Order By Web or Mobile
2
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
3
Pick Up at Store
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
X
Find Your Store
Find a Store
Example:at
“45140”
or “Cincinnati,
One or more items in your cart is
not available
this
store Ohio”
54321
The following item(s) is not available at this store and will be removed from your shopping cart:
Showing 1-5 ofAntipasto
18 stores
2
and Olive 1Platter
3
4
(1) x, $22.99
Kroger
1234 Main St.
Cincinnati, OH 54321
-
(1.2 miles)
Shop This Store
+
-
Are
Krogeryou sure you’d like to change your store?
1234 Main St.
Cincinnati,
OH 54321
Yes, Change
My Store
-
(1.2 miles)
Shop This Store
Keep My Current Store
Kroger
store, close modal, update contents
1234 MainChange
St.
cart,
and direct (1.2
user
to “Home”Shop
page.
This Store
miles)
Cincinnati,of
OH
54321
-
Kroger
1234 Main St.
Cincinnati, OH 54321
-
Kroger
1234 Main St.
Cincinnati, OH 54321
-
(1.2 miles)
Shop This Store
(1.2 miles)
Shop This Store
Welcome! Sign In | Create an Account
Search party trays and cakes
Home
Departments
Weekly Ad
Coupons
Already Deli
have
& Bakery
an online account?
Sign in for exclusive savings, and to make
checkoutPharmacy
a breeze!
Promotions
Our Brands
Fuel
Sign In
| Deli and Bakery | Select a Store
No thanks
Community
Display this popover
once1 per
Need help?
-
session for anonymous users.
[+] Feedback
Triggers modal sign in dialog.
1
Find Your Store
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
2
Order By Web or Mobile
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
3
Pick Up at Store
Aenean ornare imperdiet
neque, sit amet gravida lorem
tempus vel.
Find Your Store
ZIP/Postal Code or Address of your store
2
Find a Store
Example: “45140” or “Cincinnati, Ohio”