As a seasoned account manager with 15+ years of experience in the professional workforce, I'm highly confident in my ability to work with individual account holders, train/mentor new employees, and uphold stringent standards of quality and service. I have a complementary skill set that revolves around various financial services, including sales, loan counseling and modification, and the fact that I'm bilingual (English / Spanish) lets me communicate with customers of different backgrounds and cultures. In short, I'm a dynamic and results-oriented professional with the ability to produce quantifiable results on a consistent basis.