Wiljoie Mycah Minerva

Wiljoie Mycah Minerva Virtual Assistant | Data Entry Specialist - • • - Manila, Philippines • www.linkedin.com/in/wmminerva EDUCATION DIVINE MERCY COLLEGE FOUNDATION INC. Bachelor of Secondary Education – Major in English • • • Caloocan, Philippines- Dean’s Lister (s.y. 2019 & 2022) Academic Excellence Awardee 2022 Best in Leadership Awardee 2022 SKILLS • Customer Service • Communication • Software Proficiency • Detail-oriented • Language Proficiency • Speed and Efficiency • Organizational • Computer Literate • Critical Thinking • Adaptability • Human Resources • Goal Oriented • Time-Management • Data Analysis • Email Management EXPERIENCE HUMAN RESOURCES SPECIALIST Infocom Technologies Inc. • • • • Ensures accurate and timely processing of payroll for employees, including calculations for wages, overtime, deductions, and taxes Maintains confidential employee records, including payroll data, benefits enrollment, and personal information. Serves as a point of contact for employee inquiries related to payroll and benefits. Manages HR-related email correspondence, ensuring timely responses to employee inquiries and communication with external vendors. BANK TELLER Security Bank Corporation • • • August 2022 – March 2024 March 2024 – Present Assists customers with inquiries regarding their accounts, bank services, and transactions. Handles various financial transactions, such as deposits, withdrawals, transfers, and payments. Ensures all transaction documentation, including receipts and account changes, is complete and correctly filed. AREA OF EXPRETISE Email Management, Data Entry, Graphic Design, Google Workspace, Appointment Setting, and Microsoft Office TOOLS PROFICIENCY • Google Workspace • Canva • Calendly • Microsoft Software Apps • Social Media Applications • Docusign • Zoom • ChatGPT • Notion • Trello • Adobe Products • Video Editing Tools ACHIEVEMENTS AND CERTIFICATES Quarter 2 & Quarter 4 Top Human Resources Specialist Infocom Technologies Inc - 2023 Former President of DMCFI College of Education Department Divine Mercy College Foundation, Inc - 2022