Wildy Jean

I’m Wildy Jean, a healthcare operations professional with over 5 years of experience managing clinical workflows, patient services, and administrative support. Located in Haiti, I currently oversee day-to-day operations at a high-volume outpatient clinic serving more than 300 patients per week. My core strengths include healthcare management, customer service, patient communication, and multilingual support.

In my current role as Administrative Assistant and Mental Health Counselor, I coordinate schedules, supervise inventory and supply orders, handle confidential patient records, and ensure smooth communication between staff and patients. I also provide psychological support to patients with chronic conditions, offering empathy and clarity in high-stress situations.

My experience at the front desk and behind the scenes has given me a 360-degree view of what it takes to run a clinic efficiently; from intake and documentation to follow-ups and customer satisfaction. I’m highly organized, attentive to detail, and comfortable working with clinical systems, spreadsheets, and communication platforms.

Beyond healthcare, I’ve worked as a remote freelancer for international teams, providing client support, web development services, interpretation, and administrative assistance. I speak English, French, and Haitian Creole fluently, and have basic Spanish proficiency, which allows me to support diverse clients across regions.

I’m also familiar with tools like Salesforce, Microsoft Office, Google Workspace, Slack, Trello, Notion, WordPress, Figma and Zoom. If you're seeking a reliable, people-oriented team member to support your healthcare operations or customer service needs, I’d love to work with you.