Wilber Barbosa

WILBER BARBOSA Camp Humprheys, South Korea. - - PROFI LE An accomplished professional with extensive experience in costumer service, hospitality, sales, and events - who consistently delivers complex projects within deadlines and budgets. Client-driven, primely focused on costumer satisfaction. Able to problem-solve, and ensure results are delivered in line with client requirements. Available immediately. SKI LLS • Tech-savvy familiar with Microsoft Office, Adobe Illustrator & Photoshop, Google Docs, Fidelio-MICROS system, Opera System, and online project management tools. • Business travel management • Coordination of MICE Groups • Management of large scale corporate, social, and sport events. • Social Media and digital marketing management • Project management, handling international accounts. • Sales proficiency • F&B service coordination during events • Trilingual LANG UAG ES • Fluent in English and Portuguese. • Proficient in Spanish EXPER IENCE O PE R AT I ON S M AN AG ER , RA I N GRO UP, RE MOTE — 2 0 1 7 -2 0 1 8 Responsible for the day-to-day operational requirements, ensuring client-company coordination is held at the highest standards. Management of project calendars, deliverables, and meetings. Execution of proposals and contracts. Management of expenses. Held accounts with multinational companies such as Shangri-la Hotels, Otis, Hologic, Swiss Re, and Carl Zeiss. MA R K E T I NG S P E C IA LIST, D UB AI ’S CRO WN PRI N CE OF F I CE —- Management of large-scale sport and corporate events, liaising with industry suppliers, team members , and clients to ensure all event deliverables were adhered to. Coordination of marketing and branding, including social media management and Wilber Barbosa Page 1 of 2 merchandising. Travel management for his highness and his entourage, being responsible to managing trips for Canada, France, and the UK. E V EN T S M AN AG ER , MUT H HI L L E VE NT S, D UB AI —- Planning and execution of corporate and social events, including pre-event planning, supplier acquisition, and onsite operational management. Handling and executing reports, working within deadlines and budgets. G R O U PS R E P R ES E N TAT IVE , E M I RAT ES AI R L I NE S — 201 1 -2 0 1 3 Onsite representative, handling corporate and leisure groups. Responsible for their stay in the United Arab Emirates. Client-company coordination, liaising with service providers and hotels. Coordination of MICE (Meetings, Incentives, Conferences, and Events) groups with operation management during events. OTHER EXPER IENC E H O S PI TAL I TY M AN AGE ME NT TRAI N E E , SH ER ATO N WA S H I NGTON D C - 2 0 1 0 - 2011 S AL E S COO R DI N ATOR , J U ME I RAH H OTE L S D UB AI - 2 0 0 9 -2 0 1 0 E V EN T S COO R DI N ATOR — H OTE L PO RTO R EA L R I O D E JAN E IRO - EDUCATI ON U N IV E R S I TY O F T HE P EO P L E — BU SI N E SS MAN AG EM E N T - O N GO I N G TRAINING E V EN T S AL E S, H OTE L P O RTO RE AL - 2006 R E S E RVAT I ON SA L ES, J UM E I RAH GRO U P - 2 0 1 0 H O S PI TAL I TY M AN AGE ME NT TRAI N I N G, SH ER ATO N - 2011 Wilber Barbosa Page 2 of 2