Wiem Akkari

WIEM AKKARI CONTACT P: - P: - E:-Adress: 6 street Halab El nozha city 2082-fouchena Ben Arous- Tunisia PROFESSIONAL SKILLS -General secretary skills ( organisation, planification , answer the phone...) -Coordination -Archive and classification -Clear communication -follow the clients demands - Preparation of tenders -Preparation of price offer -Prospecting clients -Making invoices -Installation of laboratory equipment PERSONAL SKILLS Creative spirit Reliable and professional Organized Time management Team player Fast learner Motivated TRAINING PERIOD * July 2009 : Training period as a technician in imagery diagnosis department in hospital Salah azaiez-Tunis COMPUTER SCIENCE -Microsoft Office -Programming C -Design using Gimp CUSTOMER SERVICE AGENT ABOUT I am an experienced customer service and commercial agent, I have an expertise in two different field, the biomedical and laboratory equipment and the transport and custom services. I'm attentive ,empathetic, serious, openmind , organised reliable and I have a big capability to learn and adapt . WORK EXPERIENCE CUSTOMER SERVICE AGENT Fast shipping Agency | july 2018 - actual post Follow the progression of projects with the customers and suppliers prepare price offer for clients Find new agents and new customers negotiate the prices TECHNICAL -COMMERCIAL AGENT CITTEC | January 2017 - June 2018 Developed the portfolio of client and find new supplier for the company. Created a data base contain more than 300 clients details Negotiate the prices and participate in public tenders Define the strategy of commercialisation on social media instalation of laboratory equipment TECHNICAL -AND COMMERCIAL ASSISTANT BIOSOURCE | April 2015 - December 2016 Prepare price offer to the client Prepare the administrative and technical offer in public tenders follow the progression of technical and price offer classify and follow the new orders and the delivery bills answer the calls phone demands IMPORT SERVICE ASSISTANT Carte d'Afrique group | September 2013 - Febrary 2015 Follow the importation fiels ( asking for proforma, follow the delivery date, the pick up date) choose the forwarders prepare the documents need for custom clearance procedure TECHNICAL -COMMERCIAL AGENT CITTEC | January 2011- August 2013 Developed the portfolio of client and find new supplier for the company. preparation of public tender visit client EDUCATION BACHELOR OF BIOMEDICAL ENGINEERING THE HIGHER INSTITUTE OF MEDICAL TECHNOLOGIES OF TUNIS. 2010 GRADUATION FROM HIGH SCHOOL LYCÉE EL AMAL FOUCHENA 2007 LANGUAGES *Arabic : *Frensh : *English: *Italian: SOCIAL CERTIFICAT Successful Presentation University of Colorado Boulder via coursera Mooc 2019 Buisness writing University of Colorado Boulder via coursera Mooc 2019 linkedin :https://www.linkedin.com/in/wiemakkari-/ Graphic design University of Colorado Boulder via coursera Mooc 2019 htwww.facebook.com/wiem.wima2407 Learning How to Learn: University of California, San Diego via coursera Mooc 2017 Instagram : wiem_ak Blog : https://powerofchanging.wordpress.com INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM IELTS Britch councel 2014(Score : 6/9) ASSOCIATIVE PROJECT Certeficat at forwarding and custom procedure GITAS institut 2014 *NASA Space Apps Challenge Tunis 2018 : member of the organisation team A BRIEF HISTORY OF HUMANKIND The Hebrew University viacoursera Mooc 2014 *Scientific camp organised by AJST:- : Trainer and speaker on Astronomy INTRODUCTION TO MATHEMATICAL THINKING Stanford University via coursera Mooc 2013 EXTRA-ACTIVITIES *stars night : astronomical event organised by AJST Member of organisation team, speaker and trainer Membre in JCI-Junior Chamber International, Chamber Challenge | Nov 2018 *Speaker at Ignite event : Tunis 2015 Member of AJST-Association Jeunes Science de Tunisie ,Trainer in Astronomy club since 2011 *Speaker at local literature event: - Tunis Read and Achwiya fan INTEREST Scientific research Reading writing Stories Hiking