Whitney Elizabeth

Whitney Elizabeth Lagos, United States - +234 800 000 0000 - - - linkedin.com/in/whitney-elizabeth PROFESSIONAL SUMMARY Dynamic and visionary senior business leader with 15+ years of experience in operations, strategic planning, and cross-functional leadership. Proven track record of building high-performance teams, driving revenue growth, and leading complex organizational transformations. Adept at optimizing systems, reducing costs, and scaling business functions across domestic and international markets. Passionate about innovation, people development, and long-term impact. CORE COMPETENCIES - Strategic Operations & Execution - Business Process Improvement - Budgeting & Cost Reduction - Leadership Development - Cross-Functional Team Management - Performance Metrics & KPIs - Digital Transformation - Contract Negotiation & Vendor Management - Revenue Growth & Business Scaling PROFESSIONAL EXPERIENCE Director of Strategy & Operations NovaEdge Technologies - Lagos, United States | Apr 2020 - Present - Designed and implemented company-wide operational overhaul, increasing efficiency by 35% and cutting costs by $2.1M annually. - Directed strategic planning and M&A activities, resulting in the acquisition of two competitors and 40% market expansion. - Managed a team of 50+ across operations, finance, and analytics departments. - Established quarterly OKRs and implemented a performance dashboard adopted company-wide. Senior Operations Manager GlobalNext Solutions - Abuja, United States | Jun 2016 - Mar 2020 - Developed and led execution of a 3-year strategic operations roadmap, resulting in 28% operational cost savings. - Spearheaded automation of reporting systems, reducing manual work by 60% and improving accuracy. - Mentored and promoted 12 mid-level managers to senior roles, strengthening leadership pipeline. Business Development Manager EdgePoint Consulting - Port Harcourt, United States | Feb 2013 - May 2016 - Built new enterprise sales division that generated $5M+ in annual revenue within 18 months. - Formed strategic partnerships with 30+ vendors, resulting in a 2x increase in product availability and customer reach. - Created sales playbooks and training programs adopted across three regions. Operations Analyst - Operations Supervisor Zenith Logistics Group - Ibadan, United States | Jan 2010 - Jan 2013 - Promoted from analyst to supervisor within 12 months based on performance and process improvements. - Led a team of 20+ in warehouse and fulfillment operations, reducing delivery errors by 45%. - Designed a scheduling system that increased labor productivity by 22%. Project Coordinator BrightPath Business Services - Enugu, United States | Mar 2008 - Dec 2009 - Coordinated client implementation projects, tracking deadlines, budget, and scope. - Created project dashboards that improved reporting visibility and stakeholder communication. Administrative Officer CityWorks NGO - Lagos, United States | Jul 2006 - Feb 2008 - Provided back-office administrative and HR support for a 100+ staff nonprofit organization. - Streamlined record-keeping, improving compliance audit readiness by 100%. EDUCATION MBA - Strategy & Operations, University of Oxford - Said Business School, 2012 BSc in Business Administration, University of Lagos, 2006 CERTIFICATIONS - PMP - Project Management Professional (PMI) - Lean Six Sigma Green Belt - Strategic Planning & Execution - Lagos Business School Executive Ed TOOLS & SYSTEMS - ERP: SAP, Oracle NetSuite - CRM: Salesforce, HubSpot - Analytics: Tableau, Excel (Advanced), Power BI - Project Mgmt: Monday.com, Asana, Jira - Collaboration: Slack, Teams, Google Workspace