Whitley Mosby

Dallas TX, United States, 75219- WHITLEY MOSBY - A D M I N I S T R AT I V E A S S I S TA N T P R O F E S S I O N A L S U M M A RY Results-oriented Administrative Assistant with proven expertise in managing both remote and on-site office dynamics to ensure optimal operational flow. Excels in delivering exceptional customer service and adept at leveraging organizational skills to improve property management processes. Dedicated to solving complex problems and enhancing team productivity. E M P L OY M E N T H I S T O R Y MAY 2024 - JUL 2024 Area Manager - Remote and On-site, LANDING, Dallas, TX Managed daily property operations, enhancing tenant satisfaction Promptly addressed tenant issues, increasing retention rates Cultivated strong contractor relationships, ensuring quality repairs Effectively marketed vacant units, boosting occupancy rates NOV 2023 - MAR 2024 Flight Attendant, SOUTHWEST AIRLINES, Dallas, TX Upheld aviation regulations, delivering safe and comfortable flight experiences Streamlined cabin operations through efficient safety checks on emergency equipment Delivered superior in-flight service by providing prompt and courteous passenger assistance Ensured regulatory compliance and cabin conditions through rigorous pre-flight safety checks Collaborated with flight crew to ensure smooth operations, adeptly managing unexpected situations MAR 2021 - JUN 2023 Administrative Assistant - Remote 100%, NO STRUGGLE NO SUCCESS, Baltimore, MD Orchestrated administrative tasks, optimized senior staff productivity Streamlined meetings, enhanced communication effectiveness Oversaw meticulous office record management, ensured audit readiness and operational efficiency Devised cost-effective executive travel logistics, improved schedule optimization FEB 2022 - OCT 2022 Travel Consultant - Remote 100%, AMERICAN EXPRESS, Atlanta, GA Solved travel disruptions, boosting client satisfaction Coordinated end-to-end travel bookings, leveraging current industry insights Ensured travel document compliance, adapting to new regulations Crafted personalized travel experiences, fostering customer satisfaction and loyalty JUN 2019 - OCT 2022 Host Assistant Urban Oasis, AIRBNB, Atlanta, GA Provided detailed property and local attraction information to guests Effectively resolved conflicts to maintain harmony Consistently delivered exceptional experiences leading to positive reviews NOV 2020 - FEB 2021 Administrative Assistant, CLAYTON COUNTY SHERIFF'S OFFICE, Atlanta, GA Enhanced team collaboration by streamlining meeting processes Coordinated complex meetings, ensuring seamless communication Enabled law enforcement to focus on public safety through administrative support Reduced paperwork turnaround time, enhancing operational efficiency FEB 2020 - OCT 2020 Regional Flight Attendant, ENDEAVOR AIRLINES, Minneapolis, MN Ensured flight safety through meticulous equipment inspection and comprehensive pre-flight briefings Streamlined boarding process by aiding passenger seating Maintained cabin tranquility by tactfully handling disruptive passengers DEC 2018 - MAY 2019 Sales Representative, BLUEGREEN VACATIONS, Atlanta, GA Established robust client relationships, driving consistent referrals Customized sales pitches to meet client needs, boosting satisfaction Showcased product benefits to potential clients, promoting sales Handled client objections with detailed responses, securing successful sales E D U C AT I O N AUG 2017 - SEP 2021 Business Administration, Georgia State University-Perimeter College, Atlanta COURSES JUL 2024 - PRESENT CAPM at Coursera SKILLS Document Management Scheduling Communication Problem Solving Attention to Detail Time Management