Whenna B. De Lara

RESUMÉ  CAREER OBJECTIVE Page 1 of 2 To secure a challenging position with a reputable firm that will enable me to utilize my education, experience, skills and personal abilities and grow together with the company.  PERSONAL INFORMATION Birth Date : 28 February 1986 Gender : Female Height : 5’1’’ Weight : 60 kg Civil Status : Married Citizenship : Filipino Skills/Qualifications : Civil Service Exam Board Passer – Professional Degree Non - Professional Driver Skilled in Microsoft Office applications, excellent organizational skills and time management, capable of operating several office equipment, very good communication and analytical skills, possesses creativity. WORK EXPERIENCE  Eagle Ridge Golf and Country Club, Inc. Membership Affairs Manager (May 1, 2022- present) Examines Membership Application Documents Does the Membership Interview for Membership Applicants Maintains the Club’s facebook page. Answers questions and assists members with their concern Does the Marketing for the Club In Charge of the Club’s events such as organizing and execution. Deals with companies to sponsor Club events Overall head for the Sports and Recreational facilities of the Club Tagaytay Highlands International Golf Club Inc. Membership Division Membership Documentation Officer (September 23, 2020 to April 30, 2022) Handles Membership Application for Tagaytay Midlands Golf Club, Inc. for Secondary and Tertiary transfer of share Handles Change of Corporate Designee Coordinates with the Club’s property developers to complete the transfer Coordinates with Club share brokers and Property brokers involving Club share transfer Coordinates with the Club Membership Services Division to assist New Club members Membership Services Officer (June 14, 2013 to September 22, 2020) Handles and process unaccompanied guest card issuance Handle Comments and Suggestions Resolve Complaints from Members and Guests Overseas the reception areas and the Membership Services Division Office Responsible for all administrative works of the office and the concierge area Handles OJT interviews, seminars, orientation Answers inquiries of members and guests with regards to Membership and the Club Does VIP and Non-VIP tour around the complex Invites members personally during club events and functions H Human Resources Supervisor (February 21, 2013 to June 13, 2013) Sources out needed man power for the position being requested for Conducts pre-screening interviews to all rank and file applicants Checks and monitors Managers attendance Monitors monthly benefits of all Managers Handles OJT interviews, seminars, orientation and assigns them to their department F Front Office Supervisor (August 1, 2011 to February 20, 2013) Performs daily task of a full-time receptionist and management trainee Management Trainee - Reception Section Head (01 January 2009 to July 30, 2011) Supervises the reception counters and ensures that the receptionist and doormen are doing their duties and responsibilities  EDUCATION & ACHIEVEMENTS Handles complaints and problems encountered at the reception area Routes special information and task lists to reception areas for awareness and orderliness  EDUCATION & AC H I E Vevents EMEN TS Personally does all the responsibility of a receptionist Handles Membership related responsibilities C o n t aDE c tLA SALLE UNIVERSITY- DASMARIÑAS  Dasmariñ, Cavite I n f o rBachelor’s/College mation  Degree . . . . . . . [-] .....................  Took# 1 5 M a i t iAdministration m 2nd East up7Business T a g a y t a y C ity Major in Marketing Management  Actively + 6 3participated 9 1 7 - 5 8 2 4in2various 42 socio-civic and extra-curricular activities.  E-mail: Practicum w hTrainee-\ WHENNA BAYOT DE LARA Telephone Operator/ Receptionist (20 May 2007 to December 2008) Answers all incoming calls at once, briefly screens and transfer calls to respective local lines immediately. Greets incoming guests & members and offer immediate assistance Reads endorsement logbook upon arrival for updates and takes action to tasks endorsed Accepts payments and issues official receipt and vouchers Accepts daily golf reservations, room reservations and table reservations Assists in the promotion of Club activities and special promos Assist in golf tournaments, concerts and other Club special events EDUCATIONAL ATTAINMENT  DE LA SALLE UNIVERSITY- DASMARIÑAS  Dasmariñas, Cavite Bachelor’s/College Degree (2003 to 2007) Took up Business Administration Major in Marketing Management Actively participated in various socio-civic and extra-curricular activities REFERENCES Fiscal Cristina V. Gilapay Prosecutor Hall of Justice – Bacoor City, Cavite - Ms. Josephine Sasi Human Resources Manager Eagle Ridge Golf & Country Club, Inc. - RESUMÉ Page 3 of 3 • PHOEBE JOYCE D. CABIGN