Wendy Sellers
MHR, MHA, SPHR, SHRM-SCP
THE HR LADY| THOUGHT LEADER, KEYNOTE SPEAKER, ADVISOR
AUTHOR OF “SUCK IT UP, BUTTERCUP”, A LEADERSHIP BOOK
WWW.THEHRLADY.COM
Wendy has over 25 years’ experience in HR, change management, recruiting, operations, strategy and
leadership development in all size business (local startup to global enterprise) in a wide variety of
industries and life-cycles. She has a proven record of developing high performing teams while
successfully managing and re-structuring a company’s Human Resources, Operations and Leadership
functions by working on every aspect of the employee-employer relation. Industries include higher
education, healthcare, construction, engineering, manufacturing, utilities, public safety, information
technology and telecommunications, legal, state and county agencies, entrepreneurs and non-profits.
While she is not looking to make history, she desires to be the change she wants to see in this world. She
says, "I speak up and challenge the status quo. I ask controversial questions". She has helped hundreds
of executives and leaders increase organizational productivity, leading to increased profits, and a strong
bottom line.
When Wendy says, “Suck It Up, Buttercup”, this means you are about to hear all the facts, proposed
solutions and possible consequences of your actions or inactions. Yes, this information may be
emotionally painful to hear but in order to do the right thing we must look at every angle together. There
is never a hidden agenda. Her focus is your bottom line.
Wendy's business experience is real and was very painful to achieve. Her pain is your gain! Let's get to
work and dare we say; we just might have some fun along the way. The HR Lady is passionate about
educating others on leadership and "HR Reality”.
Conference Speaker Samples:
• Disrupt HR Gainesville, Founder / Speaker 2019
• UF Inspiring Women’s Conference 2019
• Early Learning Coalition of Orange County Leadership Conference, 2019
• Leadership Suwanee, Speaker 2019
• UCF College of Business, Keynote 2018
• Fl Tax Collectors Conference, 2019
• Go for the Greens, 2019
• HR Florida Conference 2015, 2016, 2017, 2018, 2019
• Jacksonville & Space Coast SHRM Annual Conference 2018/ 2019
• CareerSource Florida Workforce Development Summit, 2016, 2017
• Disrupt HR Orlando, Speaker 2017, 2019
• World at Works, National Total Rewards Conference 2015 and 2019
• Flagler County Thrive Business Summit, Keynote 2017
• CareerSource Polk Roundtables; Keynote at Annual Conference
• National Speakers Association, Member
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Copyright © The HR Lady, LLC.
Wendy Sellers
MHR, MHA, SPHR, SHRM-SCP
THE HR LADY| THOUGHT LEADER, KEYNOTE SPEAKER, ADVISOR
AUTHOR OF “SUCK IT UP, BUTTERCUP”, A LEADERSHIP BOOK
WWW.THEHRLADY.COM
RESUME
Strategic leadership coach with a strong ability to identify inefficiencies and create solutions. Areas of
expertise include:
¨ Organizational Culture Assessment
and Strategy Development
¨ Policies and Procedures, HR
Compliance, Recruiting
¨ Employee Relations and
Communication Strategies
¨ Leadership Development
¨ Succession Planning
¨ Performance Metrics and
Accountability
¨ Corporate Culture and Change
Management
¨ Organizational Development and
Restructuring
¨ Employee and Board Member
Engagement Initiatives
AWARDS / RECOGNITIONS
¨ Named A Most Inclusive HR Influencer in 2019 #HRInfluencersIncluded
¨ Named HR Superstar 2015 by HRO Magazine
¨ Orlando Business Journal 2017, Corporate Philanthropy Award Honoree
EDUCATION & CERTIFICATIONS
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Master’s degree in Human Resources Administration
Master’s degree in Health Care Administration
Senior Professional in Human Resources (SPHR) Certification
SHRM Senior Certified Professional (SHRM-SCP) Certification
SHRM Foundation’s Veterans at Work Certificate
Internal Investigations Certification
Florida Health and Life 2-15 license
Dale Carnegie program graduate
PROFESSIONAL EXPERIENCE
Published Author, Suck It Up Buttercup – Be a Leader People Will Follow (2018)
Enjoy the short book, it is straight-forward and humorous - which is exactly how she speaks.
https://www.amazon.com/dp/-/
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HR / Leadership Consultant, Speaker, Author
2018 - Present
The HR Lady, LLC.
¨ Streamline operations by coaching businesses through a custom-made approach that
matches their HR needs.
¨ Work with private, public and non-profit companies in all phases of the corporate life
cycle.
¨ Executive/ Management coach
¨ Help clients move towards their long-term goals from growth to decline and career
growth through retirement.
¨ Conference and event speaker; Leadership and employee development workshop
facilitator.
¨ Adjunct Faculty at Valencia College for Continuing Education Programs (Public Safety)
and also SHRM Human Resources Certification Prep Program.
¨ Continuing Education Provider for University of Florida
Chief Operating Officer/ HR Consultant/ Co-Owner
2012 - 2018
BlackRain Partners, LLC.
¨ Developed short and long-term strategies and implementation for businesses through
leadership and employee development, including executive and managerial coaching.
¨ Formed and delivered continuing education/training programs on topics such as:
Emotional Intelligence and Common Sense, HR 101, Leadership/Management 101,
Understanding the Multi-Generational Economy, Understanding Personality Styles to
Improve Productivity, Customer Service: Internally and Externally, Non-profit Board
Training and Development, and Team-building/ Relationship-Building, among other
subjects.
Director of Human Resources
2011 – 2012
LMG Inc.
¨ Directed the day-to-day processes of the HR Department, supporting a national
employee base while preparing for organic growth & acquisitions.
¨ Developed a Leadership Team and lead a Process Improvement Committee which
updated company processes ranging from purchasing to internal branding, job costing
to software upgrades, intranet redesign to equipment purchase, and created SOPs for
every department.
¨ Contributed to strategic business planning and execution, including the creation of
company vision, mission and values; Aligned departments with their own departmental
mission statements.
¨ Led change management initiatives and restructuring of department leadership which
resulted in improved processes, communication & morale.
¨ Analyzed recruiting tactics, performance management processes and improved PayFor-Performance model.
¨ Conducted market analysis and re-alignment of compensation structure. Reduced
compensation costs by $350,000 by working with leadership on a strategic reorganization and streamlined operations.
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¨ Improved employee engagement by 30% through engagement survey, focus groups,
and employee relations events.
Developed and implemented warehouse supervisors training reducing high turnover
and low employee morale, saving $80,000 in overtime pay and contract labor.
¨ Executed successful recruitment program in spite a short notice, high growth period.
Complied with OFCCP requirements and audit.
¨ Managed employee benefits and performed orientations. Negotiated insurance plans
and retirement programs avoiding rate increases for the employee and the employer.
Human Resources Director, Buildings Division-
EXP Global Inc. (formerly GRG and X-nth companies)
¨ Developed the HR Department from the ground up starting with 60 employees in the
Orlando area in 1998.
¨ By 2011, directed & organized the day-to-day operations of the HR Department,
supporting over 800 multi-site U.S. & international employees; proactively ensured
successful delivery of all HR programs and services.
¨ Implemented and coordinated successful recruitment, compensation, employee
relations, benefits, employee development, and HR compliance programs in a costeffective manner.
¨ Reduced annual administration cost by $110,000 through restructuring.
¨ Saved $850,000 in annual benefit costs through medical plan redesign and changing
carriers.
¨ Transferred 100% of liability to authorized third party fiduciary advisor which completely
mitigated 401k plan administration risk.
¨ Minimized recruiting costs by 20% through improving quality of leadership development
& appraisal processes. Reduced the value of time spent in hiring process by $100,000.
¨ Developed and implemented Wage Matrix compensation structure guidelines for all
levels of company, including short term incentives.
¨ Reduced voluntary turnover from 19.50% in 2007 to 8.74% in 2010. Improved employee
engagement by 21% through employee focus groups.
¨ Awarded “Top Company to Work For” over multiple years and in multiple geographic
regions through high employee satisfaction ratings, innovative perks and benefits.
¨ Developed long-term relationship based national college recruiting program with high
success ratio that continues today.
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Copyright © The HR Lady, LLC.