I am a lady with a degree in IT, earned in 2010. I have over 8 years of experience in technical and customer support, and I excel at working with new software and people.
For the past 7 years, I have been working online, and I am currently a website setup team lead. My expertise includes email handling, CRM systems (Zoho and Salesforce), Zendesk ticketing and chat, and phone support. Additionally, I am familiar with HTML and CSS, and I can edit documents or websites created on these platforms.