Dedicated Bookkeeper who leverages initiative and resourcefulness to deliver excellence in meeting high-quality customer service by accurately assessing client needs and recommending the most useful policies and products. Consistently increasing sales and expanding client base through targeted marketing. Customer service professional. Skilled in training staff and establishing a rapport with clients. Self-motivated with exceptional communication and computer capabilities. Organized Front Desk Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations.