Wendel Jane A. Langi
#255 Jerah St. Busna, Bucana, Davao City
Mobile no. : -
Email:-Skype ID: live:.cid.510b802d-e
PERSONAL DATA:
Birth Date: June 26, 1997
Birth Place: Bansalan, Davao Del Sur
Civil Status: Single
Religion : Roman Catholic
Nationality: Filipino
CAREER OBJECTIVE:
Secure a responsible career opportunity to fully utilize my potential and skills, while making a significant contribution to the success of the company.
EDUCATIONAL BACKGROUND:
Tertiary: University of Mindanao
Undergraduate of Bachelor of Science in Accountancy
Matina, Davao City
-)
Secondary: Our Lady of Fatima Academy
Fatima Street, Barangay 24-C, Davao City
-)
Primary: Our Lady of Fatima Academy
Fatima Street, Barangay 24-C, Davao City
-)
WORK EXPERIENCES:
1. Century21 (ISA/Real Estate VA)
June 2022-January 2023
WFH
Generate warm leads of buyers and sellers to Real Estate Agents
Recruit Licensed Real Estate Agents to join our program
Sending emails or making phone calls for follow-up
2. Transparent BPO ( CSR)
Oct 2021-June 2022
WFH
Handles incoming calls
Respond to customers inquiries
Processing card payments on outstanding bills and new orders
Processing orders, refund, returns and exchanges
Provide general information including tracking of orders
3. Integrity Virtual Assistant (Real Estate VA)
Feb 2021-Oct 2021
Cold calling home owners to filter leads and turning them into potential sellers
Collecting data
Setting appointments
CRM Management
Admin tasks
Creating CMA and Market Reports
4. Engoo (Online ESL Tutor)
March 2020-Nov 2021
Homebased
Teach the English language to students on ESL countries like Japan, Korea, Taiwan, and Thailand online, and evaluate their performance.
Conduct one-on-one video lessons within the plotted time.
Create a lesson memo with the necessary feedback
5. Alorica (CSR)
October 2018-August 2020
Matina I.T Park Davao City
Respond to customers inquiries via email on an online shopping account.
Processing exchanges and refunds.
Provide general information.
Handles incoming calls and emails on a ride sharing company
Create reports on safety mattered issues within the ride
Provide compensation to driver’s if any damage occurred
Creating flags on drivers or customers account for any fraudulent and behavioral issues .
6. Awesome OS ( CSR)
September 2016-March 2017
JP Laurel Ave. Davao City
Handles incoming calls
Respond to customers inquiries
Handling retention calls, processing orders, refund, returns and exchanges.
Provide general information including tracking of orders.
