WENDEL
AMAGO
ENTRY-LEVEL MARKETING SPECIALIST
ABOUT ME
CONTACT
PHONE-
EMAIL-1007 Purok 3, Barangay
Cuyab, City of San Pedro,
Laguna, Philippines.
As an entry-level marketing specialist, I am ready to help your
company connect with customers and grow your brand through
creative social media strategies and excellent communication. My
strong problem-solving skills and dedication ensure I can handle
challenges and support your team in reaching business goals. With a
passion for learning and a hardworking attitude, I am committed to
bringing fresh ideas and reliable results to your organization.
WORK EXPERIENCE
SKILLS
Digital Marketing
Social Media Management
Customer Communication &
Sales
Data Analysis & Reporting
Quality Assurance & Team
Collaboration
Customer Relationship
Management
Market & Product Research
Content Planning & Scheduling
LANGUAGE
English
Filipino
Customer Service & Sales Agent
Insta-Link BPO
January 2023 - January 2025
Conducted outbound calls to customers to confirm orders from
the Order System, providing detailed explanations of product
features, ingredients, benefits, and proper dosage to ensure
informed purchasing decisions.
Collected accurate and complete customer delivery information,
including addresses and nearby landmarks, to ensure smooth order
processing and fulfillment.
Presented and promoted package deals offering discounts,
successfully persuading customers to purchase bundled products,
achieving a balanced quota of 50% sales and 50% upsells.
Transcribed recorded customer calls, translated conversations
into English, and prepared detailed reports for client review to
support quality control and client communication.
Performed quality assurance (QA) evaluations by reviewing and
rating calls of fellow agents, providing constructive feedback to
improve team performance and customer satisfaction.
CONTACT REFERENCE
Conducted
Mikaella Claire Legaspi Perez
potential backlogs or service issues, contributing to improved
Operations Manager
Insta-Link BPO-
delivery
tests
by
coordinating
with
third-party
logistics providers to assess delivery efficiency and identify
logistics operations.
Maintained detailed order and call logs, ensuring accuracy and
compliance with company standards throughout the sales and
fulfillment process.
WENDEL
AMAGO
ENTRY-LEVEL MARKETING SPECIALIST
ABOUT ME
CONTACT
PHONE-
EMAIL-1007 Purok 3, Barangay
Cuyab, City of San Pedro,
Laguna, Philippines.
As an entry-level marketing specialist, I am ready to help your
company connect with customers and grow your brand through
creative social media strategies and excellent communication. My
strong problem-solving skills and dedication ensure I can handle
challenges and support your team in reaching business goals. With a
passion for learning and a hardworking attitude, I am committed to
bringing fresh ideas and reliable results to your organization.
WORK EXPERIENCE
SKILLS
Digital Marketing
Social Media Management
Customer Communication &
Sales
Data Analysis & Reporting
Quality Assurance & Team
Collaboration
Customer Relationship
Management
Market & Product Research
Content Planning & Scheduling
LANGUAGE
Marketing & Research Intern
Estinopo Accounting Firm
February - Present
Developed and executed a 30-day social media content plan,
designing visually engaging posters and graphics using Canva,
Photoshop, and AI tools, and crafting compelling captions and
targeted
hashtags
to
boost
brand
awareness
and
client
engagement.
Managed
content
scheduling
and
analytics
through
Meta
Business Suite, ensuring consistent posting and optimizing reach
across Facebook and Instagram.
Authored and edited educational blog posts on topics such as tax
compliance, bookkeeping, cash flow management, BIR audit
preparation, and digital transformation, establishing the firm as a
English
thought leader for Philippine SMEs.
Filipino
explain complex accounting concepts and highlight firm services,
Scripted and storyboarded short-form marketing videos to
enhancing digital presence and client understanding.
Created and distributed a comprehensive client satisfaction
CONTACT REFERENCE
survey using Google Forms, segmenting respondents by service
type, and compiling results in spreadsheets for actionable analysis.
Meliza Angelica Suarez Estinopo
Owner and Managing Director
Estinopo Accounting Firm-
Analyzed survey data and extracted client testimonials (with
consent) for use in digital marketing materials, strengthening the
firm’s reputation and credibility.
Collaborated with the marketing team to align creative content
with business objectives and support ongoing campaigns.
WENDEL
AMAGO
ENTRY-LEVEL MARKETING SPECIALIST
ABOUT ME
CONTACT
PHONE-
EMAIL-1007 Purok 3, Barangay
Cuyab, City of San Pedro,
Laguna, Philippines.
As an entry-level marketing specialist, I am ready to help your
company connect with customers and grow your brand through
creative social media strategies and excellent communication. My
strong problem-solving skills and dedication ensure I can handle
challenges and support your team in reaching business goals. With a
passion for learning and a hardworking attitude, I am committed to
bringing fresh ideas and reliable results to your organization.
TECHNICAL SKILLS
SKILLS
Digital Marketing
Social Media Management
Customer Communication &
Sales
Data Analysis & Reporting
Quality Assurance & Team
Collaboration
Customer Relationship
Management
Market & Product Research
Content Planning & Scheduling
LANGUAGE
English
Filipino
Design & Content: Canva, Adobe Photoshop, CapCut, GenSpark,
Opus Pro, AI design generators (e.g., Midjourney, DALL-E)
AI Platforms & Languages: ChatGPT, Gemini, Perplexity, Copilot
(for content creation, research, and translation)
Productivity & Data: Google Workspace (Docs, Sheets, Forms),
Microsoft Office (Word, Excel, PowerPoint)
Social Media & Scheduling: Meta Business Suite (Facebook,
Instagram), LinkedIn
Communication:
Gmail,
Messenger,
SMS,
call
recording
&
transcription tools
Survey & Data Analysis: Google Forms, Google Sheets, Excel
Automation:
Zapier: Automated repetitive workflows between apps (e.g.,
auto-saving survey responses, scheduling posts, sending
notifications).
n8n: Built custom automation workflows for data integration,
client
feedback
processing,
and
multi-step
processes.
EDUCATION
Polytechnic University of the
Philippines – San Pedro
Senior High School: (SFDSS)
San Francisco de Sales School
BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION major in MARKETING MANAGEMENT
Humanities and Social Sciences
Junior High School: (CINHS)
Cuyab Integrated National High School
Elementary School
Cuyab Elementary School
business
