Wenale Vallejos

Wenale A. Vallejos Barangay 8, Tanjay City, PH 6204 Cellphone:- Skype: Superwen14 Viber: - Email:- Objectives: To ensure a challenging position in a reputable organization to expand my learnings and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. Seeking an entry-level position to begin my career in a high-level professional environment. EDUCATIONAL QUALIFICATIONS: Tertiary:Bachelor of Secondary Education Major in English VILLAFLORES COLLEGE Legaspi St. Tanjay City, Negros Oriental- WORKING EXPERIENCES: October 2018- June 2020 Lead generation Specialist Finding the right/target clients using Linkedin and other social media platforms. Managing Social Media Account for the client like daily posting, email management, searching phone numbers and email address of the prospective clients and some data entry tasks. 5x Data Full-time January 2021- January 2022 . Customer Service Representative Technical Agent who assists customers in US and overseas who’s encountering issues regarding their mobile phones. Qualfon Full-Time April 2022-September 2022 Customer Service Representative Order-entry customer service for over the phone pizza orders. Basic customer education with product positioning in the form of coupons and other food item add-ons. Speed and Accuracy are the key customer satisfaction drivers. AgentsOnly Full-Time October 2022 – June 2023 Customer Service Representative Manages members loyalty account program in an Airline Company based in Australia. Redeem points from a flight, update member’s account as per request, check allotted points that can be earned from flights, assist customers' requests and provide satisfaction. TTEC Dgte Full-Time August 2023 – April 2024Front Office Representative Answering patient’s phone calls, sending prescriptions to pharmacies, answering patients concerns via Google voice, input patients’ data to Office Ally and IntakeQ, collecting appointment payments to patients, verify patient information and insurance details, handles multiple tasks such as patients’ check-ins, collaborate with the clinical team to relay important patient information and updates. Associates in Psychiatric Wellness Part-Time SKILLS: Computer Literate Microsoft Word Microsoft Excel Microsoft PowerPoint Social Media’s Emails, etc. CRM’s Slack, Skype, Discord Canva Can speak and understand English Good communication skills Ability to work under pressure Good at time management Flexible Excellence in leadership Can work with minimal supervision CHARACTER REFERENCE: MR. PERCIVAL TOLOMIA Dean, College of Education Villaflores College Legaspi St., Tanjay City MRS. MARIA CRISTINA S. SAGUN Admin Villaflores College Tanjay City, Negros Oriental